Are your employees offering “sweetheart deals”?
How is your customer service?
Are employees following protocols, checking IDs?
Is cash skimming going on?
Our Mystery Shoppers at Loss Prevention Systems have the experience and insight you need to evaluate your employees' performance and adherence to company protocols. They will visit your business and determine whether your employees are ringing all sales, giving "sweetheart" discounts, checking ID where applicable or placing the money from a sale into their pocket instead of the register.
The information gathered by our Mystery Shoppers will be recorded into a report for you to refer to and use as a guide for procedural and / or performance improvement plans.
Another benefit of using Mystery Shoppers is to identify refund fraud. This type of retail theft can be both simple employee fraud and or refund fraud committed by employees and patrons.
Contact us today to learn more about how using Mystery Shoppers can help to optimize your operations.
