Changes Happen From How To Stop Shoplifting To How You Can Improve Profits
Change is not always easy for example I remember having to make changes in how to stop shoplifting when I went from one company to another. I was promoted from a Loss Prevention Associate in a store where I could chase shoplifters, tackle and hold them until local police arrived to a Loss Prevention Manager of a company that would not permit any pursuit beyond the sidewalk. Later, due to circumstances of management realignment I had to depart my beloved Loss Prevention Manager position and took on a Freight Manager role I was successful in by almost all diagnostic measurements. Unfortunately (or fortunately as I later realized), that position took a toll on me and I resigned after a year and a half. Despite my experience and education new work did not come easily but I did wind up back in Loss Prevention for a retail store that had a total hands-off policy. Even if I saw a shoplifter conceal merchandise and set off the Sensormatic security system I could “talk to them” but I could not physically stop the person. I tried to abide by the policy despite my disagreement. You can’t stop shoplifting if there are no repercussions when a thief walks out and knows you cannot touch them. Oh that company has closed down almost all of their brick and mortar locations. I have my own opinion as to why. I left the company after a few short months for reasons I won’t get into but suffice it to say it was another fortuitous situation as that location was only open a couple of more years. Change happens.
I have also had to handle change in how to stop shoplifting going from one type of electronic article surveillance company to another. The last one I was involved with was Sensormatic security systems and I must say I was impressed with the quality of the equipment and tags. I was already familiar with the brand but had not used it myself. I still have some familiarity with it as the office store where I work uses the system and I know how good our inventory shortage results are for the past 8 years. The results speak volumes of the effectiveness of Sensormatic in helping stores stop shoplifting (even though I still get the itch to do it myself from time to time). Systems have their own features and some may compare them to driving a Ford or a Chevy. I would liken it to driving a mini-van or a Cadillac Escalade. The mini-van gets me where I need to go (that is what I can afford to drive) the Escalade would also get me there but with more bells, whistles and let’s be honest reliability. I think of Sensormatic security systems as the Escalade versus the other electronic article surveillance systems on the market. They just perform better.
Change can come in other forms in our work and careers. Sometimes we think we want to do one thing and events or circumstances force us to go another path. In my life I believe God has directed my career and sometimes it can be downright scary. But in the end I find I have learned new things or I have contributed in some small manner to a new employer. I never would have imagined that my Air Force Law Enforcement experience and Retail Loss Prevention experiences would ever have led to work in a college library! Nor would I have ever imagined myself as a writer of articles for a Loss Prevention consulting business. Sure, like many others I kind of had a secret desire to write but I did not get a degree in English or Journalism. My degree in Sociology was a far cry from writing. But as I look at my experiences as an Air Force Law Enforcement Specialist and a Loss Prevention Officer and Manager, I had to write…A LOT! When I would stop shoplifting and apprehend a culprit I had to write a report that might go to court. It had to be accurate. Maybe I was more prepared than I thought.
My point is change can and will happen. Are you ready to embrace it or fight it? There is nothing wrong with being a little nervous about it. What will I do? How do I react? Questions will arise. But in my case I was given an opportunity by a new boss, Bill Bregar, to try my hand at writing for his company. I had coaching and encouragement along the way by new friends Ashleigh Berry and Cathy Benoist. I was pushed out of comfort zones and tried new things. A new door opened and I was welcomed with open arms I will never forget what these people have done for me. That is how YOU should embrace change. Now a door is closing. I don’t know where it will lead but I am confident God has a new and exciting adventure planned. After 849 articles it is time to see where a new door will open but before I do let me leave you with these words of wisdom from someone with over 17 years in Retail Loss Prevention…If you don’t have a Sensormatic security system, buy one you will improve the financial success of your store, I promise!
For more information on Sensormatic security systems, contact us at 1.770.426.0547 and let’s talk.