Issue:
My checkpoint system alarm activates for no apparent reason.
Solution:
If your checkpoint system is alarming for no apparent reason and it has not been activated by someone standing near it or someone entering or exiting the store, then the system is experiencing what is called a “phantom alarm”. Phantom alarms can be caused for two different reasons:
1: Environmental Instability
Any changes near the checkpoint system’s antennas can cause the alarm to activate. Have
there been any electrical wiring changes throughout the store? Has a new electrical outlet
been installed close to the system? Where there any significant additions or changes to a
closed-circuit television system? Is your door in good condition or are the door handles
rattling? All these things can be the cause of “phantom alarms”.
2: Merchandise Proximity
Merchandise tags or labels in close proximity to the system can cause the alarm to sound. Look
at your merchandise displays. Have you moved a display too close to the system? Are there
manikins in the area with garments containing a hard tag? Look around the base of the
checkpoint system. Has a tag or a label been swept up next to the system or on to it? Any of
these can cause an alarm. It is always best to keep any tag or label merchandise at least 4 feet
away from any of the checkpoint system antennas.
LPSI (Loss Prevention Systems) is a top national dealer in the United States regarding
Checkpoint Solutions and Alpha High Theft Solutions. We have countrywide customers,
supplies, as well as services. LPSI delivers much more than shoplifting prevention equipment;
our knowledge of Retail Theft Prevention allows LPSI to supply real world guidance on theft
prevention and anti-theft systems. STOP retail theft today with Lost Prevention and Checkpoint
Systems.
For additional information on Checkpoint Systems, contact visit our website at
http://www.LossPreventionSystems.com or call us at 1(770) 426-0547 today.
