SWING AWAY TO HIGHER PROFITS WITH AN O-TAG
The days are getting longer, the sun brighter and everyone seems to be outdoors more. That can only mean one thing… SUMMER is here! Outdoor grilling, fishing on the lake, and trips to the beach are all in store, and personally, I can’t wait to relax a bit and play a few rounds of golf. This just happens to be one category that seems to do very well this time of year. As with any hot item, as retailers, we have to figure out ways to Prevent Shoplifting, or we’ll be blinded by the shrink come inventory night.
Golf clubs can be tricky to keep secure. While, it’s very rare for a club to be outright stolen, what is most common is price-switching, where a lower price barcode is affixed to a higher priced club. It’s difficult for a cashier to spot the difference, so that’s where the O-Tag comes in. I’ve got two perfect examples of these tags in action from just this past year.
I was doing some audits on a cashier when I heard our EAS system activate. I looked up and noticed a taller gentlemen walking, with a funny limp, out the front door. I saw this guy earlier and he wasn’t walking like that. Finding it odd, I followed him outside to see where he went. When he saw me come out of the store, he attempted to run, however found it difficult to do so with a number of golf clubs wedged down his pants. As he started to flee, he just couldn’t bend his knees enough and he toppled over. It was hilarious to watch.
As he laid there, flailing on the ground, I noticed the golf clubs (and one of my O-Tags), running down the side of his let. There happened to be a police officer in the parking lot, so I waved him down and pointed the thief out to him. The shoplifter was still on the ground. He could not get enough of a bend in his leg to lift himself up. Later, I found that he had a harness style rig in his pants that allowed him to conceal the golf clubs. The police officer causally strolled over, cuffed the guy, brought him to his feet and recovered my merchandise. Had it not been for the O-Tag, I would’ve never realized this guy walked out of the door.
Now, that’s really loss reaction. You want to out-right Prevent Shoplifting before it ever happens. This is where a well-trained cashier team can put dollars back to your bottom line every day of the week. Like I said above, cashiers have a hard time discerning an expensive golf club from a cheaper one. I’d suggest you apply an O-Tag to any club valued at more than $100. Second part of this process is to train your cashier to recognize the tag and at what price-point it will be attached.
By utilizing the O-Tag and combining that with some training, your cashier should be able to immediately recognize when a price-switch is taking place. If a suspect customer presents a club, secured with a tag, but it rings for $12.99, the cashier should call a manager. With minimal effort and expense, it is that easy to Prevent Shoplifting.
Get more information on O-TAG, contact us or call 1.770.426.0547 today.
The days are getting longer, the sun brighter and everyone seems to be outdoors more. That can only mean one thing… SUMMER is here! Outdoor grilling, fishing on the lake, and trips to the beach are all in store, and personally, I can’t wait to relax a bit and play a few rounds of golf. This just happens to be one category that seems to do very well this time of year. As with any hot item, as retailers, we have to figure out ways to Prevent Shoplifting, or we’ll be blinded by the shrink come inventory night.
Golf clubs can be tricky to keep secure. While, it’s very rare for a club to be outright stolen, what is most common is price-switching, where a lower price barcode is affixed to a higher priced club. It’s difficult for a cashier to spot the difference, so that’s where the golf club tag comes in. I’ve got two perfect examples of these tags in action from just this past year.
I was doing some audits on a cashier when I heard our EAS system activate. I looked up and noticed a taller gentlemen walking, with a funny limp, out the front door. I saw this guy earlier and he wasn’t walking like that. Finding it odd, I followed him outside to see where he went. When he saw me come out of the store, he attempted to run, however found it difficult to do so with a number of golf clubs wedged down his pants. As he started to flee, he just couldn’t bend his knees enough and he toppled over. It was hilarious to watch.
As he laid there, flailing on the ground, I noticed the golf clubs (and one of my golf club tags), running down the side of his let. There happened to be a police officer in the parking lot, so I waved him down and pointed the thief out to him. The shoplifter was still on the ground. He could not get enough of a bend in his leg to lift himself up. Later, I found that he had a harness style rig in his pants that allowed him to conceal the golf clubs. The police officer causally strolled over, cuffed the guy, brought him to his feet and recovered my merchandise. Had it not been for the golf club tag, I would’ve never realized this guy walked out of the door.
Now, that’s really loss reaction. You want to out-right Prevent Shoplifting before it ever happens. This is where a well-trained cashier team can put dollars back to your bottom line every day of the week. Like I said above, cashiers have a hard time discerning an expensive golf club from a cheaper one. I’d suggest you apply an golf club tag to any club valued at more than $100. Second part of this process is to train your cashier to recognize the tag and at what price-point it will be attached.
By utilizing the golf club tag and combining that with some training, your cashier should be able to immediately recognize when a price-switch is taking place. If a suspect customer presents a club, secured with a tag, but it rings for $12.99, the cashier should call a manager. With minimal effort and expense, it is that easy to Prevent Shoplifting.
Get more information on golf club tag, contact us or call 1.770.426.0547 today.
Drug testing -4 WC Blog 555
Employment Drug Screening -3
Even Though States May Legalize Marijuana Employers Can Use Drug Testing To Screen Out Drug Users
For many employers drug testing is an important tool used to keep the workplace safe due to accidents and to minimize their risk of theft and fraud. Employers were able to refuse to hire an applicant when results from an employment drug screening returned with positive results for drug use. Today, there are 29 states that have legalized “medical marijuana”. According to businessinsider.com there are 9 other states that have legalized what is referred to as recreational marijuana. Despite the fact the drug is still illegal under Federal law, there are legal issues that have to be considered with respect to employers, employees and marijuana. If a state has chosen to make recreational use of marijuana legal if a person decides to use it, can that person be denied employment if it shows up in an employment drug screening?
Let’s take a moment to talk about pre-employment drug testing. Prior to extending a job offer to a candidate an employer may require that applicant to undergo a drug test. These tests may require a urine sample (the most common), blood sample, hair sample or body fluid from a mouth swab. The applicant usually goes to a testing/collection site and in a controlled environment provides the sample. Steps are taken by the agency to minimize the opportunity for tampering with samples. Testing is conducted and results of the test sent back to the employer. If a test is returned and indicates the applicant is or has used drugs the employer may choose to not hire the candidate. I have seen appeal processes where candidates may be provided an opportunity to present evidence that the results are faulty or they were taking a prescribed medication under the care of a doctor. There may be times when a test sample comes back “inconclusive” and the employer may require the candidate to undergo another test. There is no requirement I could find that an employer has to hire someone whose drug test returns positive.
Now with so many states making some variations of marijuana use legal the question is raised whether employers have to accommodate those who choose to use marijuana or other drugs when they are not on company time. Let’s be honest alcoholic beverages are not allowed to be consumed in the majority of businesses by employees but are not restricted when the employee is not at work. That is, as long as the employee does not report to work under the influence of alcoholic beverages. I took a look at one website that is clearly supportive of legalized marijuana and they warn their readers that businesses have the right to drug test. Not only that, they acknowledge that employees who test positive may be fired for drug use. On the cannabist.com they post a story, “Five things for employees to know in states with marijuana laws” by Bob Salsberg, the associated press, Dec 1, 2016, “Bottom line: You can’t come to work high. And you can still be fired – or not hired – for failing a drug test even if you’re not the least bit impaired at work. All the states with legalized recreational pot have exemptions for workplace drug policies.” The point is clear you, the employer, have rights and you don’t have to hire or retain someone who chooses to use drugs. For the time being employment drug screening is afforded protection by the judicial system.
Can employers count on the courts to continue to protect their right to continue drug testing of potential employees or those who are already on the payroll? For marijuana it may not be the case. In a White Paper “What Will Legal Marijuana Cost Employers?” written by Sue Rusche and Kevin Sabet, PhD, the authors state on page 14, “There is no doubt employers will face increasing litigation costs as employees try to assert their rights to use marijuana on the job or after hours, even though research suggests they may be impaired at work the next day.” Impaired workers are more prone to having accidents that harm themselves or potentially others (customers or other employees). Accidents cost the employer money whether it is through a workman’s comp. claim or having to pay for the costs of treatment for a customer. It is an unnecessary expense that hurts the bottom line to your business.
Bill Bregar, founder of Loss Prevention Systems Inc. knows the high costs for retailers in hiring drug users and addicts. Theft issues, safety concerns, lost time from work are just a few of the problems associated with drug use. In order to assist businesses in remaining profitable Loss Prevention Systems Inc. offers drug testing services for employers. The battle over legalized marijuana may go on for some time but you still have rights. Use employment drug screening to keep your business safe.
Drug testing is important and we can help you with it. Call 1.770.426.0547 and let’s talk.
For many employers drug testing is an important tool used to keep the workplace safe due to accidents and to minimize their risk of theft and fraud. Employers were able to refuse to hire an applicant when results from an employment drug screening returned with positive results for drug use. Today, there are 29 states that have legalized “medical marijuana”. According to businessinsider.com there are 9 other states that have legalized what is referred to as recreational marijuana. Despite the fact the drug is still illegal under Federal law, there are legal issues that have to be considered with respect to employers, employees and marijuana. If a state has chosen to make recreational use of marijuana legal if a person decides to use it, can that person be denied employment if it shows up in an employment drug screening?
Let’s take a moment to talk about pre-employment drug testing. Prior to extending a job offer to a candidate an employer may require that applicant to undergo a drug test. These tests may require a urine sample (the most common), blood sample, hair sample or body fluid from a mouth swab. The applicant usually goes to a testing/collection site and in a controlled environment provides the sample. Steps are taken by the agency to minimize the opportunity for tampering with samples. Testing is conducted and results of the test sent back to the employer. If a test is returned and indicates the applicant is or has used drugs the employer may choose to not hire the candidate. I have seen appeal processes where candidates may be provided an opportunity to present evidence that the results are faulty or they were taking a prescribed medication under the care of a doctor. There may be times when a test sample comes back “inconclusive” and the employer may require the candidate to undergo another test. There is no requirement I could find that an employer has to hire someone whose drug test returns positive.
Now with so many states making some variations of marijuana use legal the question is raised whether employers have to accommodate those who choose to use marijuana or other drugs when they are not on company time. Let’s be honest alcoholic beverages are not allowed to be consumed in the majority of businesses by employees but are not restricted when the employee is not at work. That is, as long as the employee does not report to work under the influence of alcoholic beverages. I took a look at one website that is clearly supportive of legalized marijuana and they warn their readers that businesses have the right to drug test. Not only that, they acknowledge that employees who test positive may be fired for drug use. On the cannabist.com they post a story, “Five things for employees to know in states with marijuana laws” by Bob Salsberg, the associated press, Dec 1, 2016, “Bottom line: You can’t come to work high. And you can still be fired – or not hired – for failing a drug test even if you’re not the least bit impaired at work. All the states with legalized recreational pot have exemptions for workplace drug policies.” The point is clear you, the employer, have rights and you don’t have to hire or retain someone who chooses to use drugs. For the time being employment drug screening is afforded protection by the judicial system.
Can employers count on the courts to continue to protect their right to continue drug testing of potential employees or those who are already on the payroll? For marijuana it may not be the case. In a White Paper “What Will Legal Marijuana Cost Employers?” written by Sue Rusche and Kevin Sabet, PhD, the authors state on page 14, “There is no doubt employers will face increasing litigation costs as employees try to assert their rights to use marijuana on the job or after hours, even though research suggests they may be impaired at work the next day.” Impaired workers are more prone to having accidents that harm themselves or potentially others (customers or other employees). Accidents cost the employer money whether it is through a workman’s comp. claim or having to pay for the costs of treatment for a customer. It is an unnecessary expense that hurts the bottom line to your business.
Bill Bregar, founder of Loss Prevention Systems Inc. knows the high costs for retailers in hiring drug users and addicts. Theft issues, safety concerns, lost time from work are just a few of the problems associated with drug use. In order to assist businesses in remaining profitable Loss Prevention Systems Inc. offers drug testing services for employers. The battle over legalized marijuana may go on for some time but you still have rights. Use employment drug screening to keep your business safe.
Drug testing is important and we can help you with it. Call 1.770.426.0547 and let’s talk.
Door Counting Sensor- 5 WC Blog 499
Retail Traffic Counting-4
Senseless Arguments Against A Door Counting Sensor
When you hear the mention of a door counting sensor in retail what comes to your mind? Do you think only in terms of measuring your foot traffic and that’s it? Are you dismissing the importance of retail traffic counting because you are concerned that it will just be more data you have to file away? I was surprised to learn that two objections some business owners have to counters are the appearance and that they count children who those owners don’t consider important because they don’t spend the money. If these are concerns you have had and it has discouraged you from investing in a door counting sensor for your business this article is for you.
I know that some readers are familiar with the concept of retail traffic counting but may not know how it is done so I am going to digress briefly for the uninitiated. The basic idea is that a store uses a door counting sensor to identify the number of people entering the business. We will discuss how that information may be used a bit later. The sensor itself can be a stand-alone unit or in stores that utilize electronic article surveillance pedestals to prevent shoplifting a sensor can be attached directly to the pedestals. It’s that simple!
As I said earlier, there are two major objections I found that are used as excuses not to invest in a retail traffic counting system. The first objection was that some units have the appearance of a cctv camera and owners and managers are afraid it will make customers uncomfortable. Hogwash! There are very few retailers in this day and age which do not employ some type of video surveillance. It may be a Public View monitor at the entrance to a store or in an area known to be vulnerable to theft. As a Loss Prevention Manager I have seen them used in high end department stores at the entrance to fitting rooms. I would argue that the extensive use of cctv has actually de-sensitized shoppers to cameras and video monitors to the point they have negligible effects on deterring shoplifters. The other rebuttal to this objection is that when the unit is tied in to an EAS pedestal it is barely noticeable. Shoppers hardly notice pedestals when they enter or leave (unless it alarms) so adding a small accessory to it won’t cause any distractions.
The other argument against a door counting sensor is that they count small children who won’t be spending money. That is to say the results are skewed and therefore irrelevant. Well, Mr. or Ms. Grocery Store Owner, don’t you think that those children are influencing their parents while the parents are shopping? Do you display children’s cereals on endcaps? Do you have gum, candy and soft drink coolers at your checkout stands? Why do you think food manufacturers spend so much money on advertising and packaging? In many cases it is to appeal to the children who will influence parents spending habits. Clothing retailers, the same goes for you. There is a reason commercials are made to make clothing for kids to look “cool” and popular. Toy store retailers, I don’t think I should even have to say anything to you. How many children are buying your merchandise? That’s right, very few. It is the parents and usually a response to what their children have asked for on birthdays, holidays and just pointed out while watching a television ad. If you are striving to get people to visit your store you are going to reach out to as many folks as possible and that includes families with children.
I mentioned I would discuss how information from a Retail Traffic Counting system could benefit your store. Let’s suppose you advertise a new line of product you are carrying. You may use a number of media venues and door and window signage to get out the message. You create a new product display in a prominent location. The success of the new product can’t be measured just in sales dollars. A traffic counter will tell you how many people entered your store. When you have previous information to compare to you can see whether your new product drew in more people. That measure of success is something you can build on to keep new customers coming back time after time.
A door counting sensor isn’t just another source of useless data. If employed properly and the information understood correctly it can be a powerful tool for measuring success of merchandising. It can also be used to improve your payroll allocation, but that is for another article.
For more information about a door counting sensor contact us or call 1.770.426.0547
When you hear the mention of a door counting sensor in retail what comes to your mind? Do you think only in terms of measuring your foot traffic and that’s it? Are you dismissing the importance of retail traffic counting because you are concerned that it will just be more data you have to file away? I was surprised to learn that two objections some business owners have to counters are the appearance and that they count children who those owners don’t consider important because they don’t spend the money. If these are concerns you have had and it has discouraged you from investing in a door counting sensor for your business this article is for you.
I know that some readers are familiar with the concept of retail traffic counting but may not know how it is done so I am going to digress briefly for the uninitiated. The basic idea is that a store uses a door counting sensor to identify the number of people entering the business. We will discuss how that information may be used a bit later. The sensor itself can be a stand-alone unit or in stores that utilize electronic article surveillance pedestals to prevent shoplifting a sensor can be attached directly to the pedestals. It’s that simple!
As I said earlier, there are two major objections I found that are used as excuses not to invest in a retail traffic counting system. The first objection was that some units have the appearance of a cctv camera and owners and managers are afraid it will make customers uncomfortable. Hogwash! There are very few retailers in this day and age which do not employ some type of video surveillance. It may be a Public View monitor at the entrance to a store or in an area known to be vulnerable to theft. As a Loss Prevention Manager I have seen them used in high end department stores at the entrance to fitting rooms. I would argue that the extensive use of cctv has actually de-sensitized shoppers to cameras and video monitors to the point they have negligible effects on deterring shoplifters. The other rebuttal to this objection is that when the unit is tied in to an EAS pedestal it is barely noticeable. Shoppers hardly notice pedestals when they enter or leave (unless it alarms) so adding a small accessory to it won’t cause any distractions.
The other argument against a door counting sensor is that they count small children who won’t be spending money. That is to say the results are skewed and therefore irrelevant. Well, Mr. or Ms. Grocery Store Owner, don’t you think that those children are influencing their parents while the parents are shopping? Do you display children’s cereals on endcaps? Do you have gum, candy and soft drink coolers at your checkout stands? Why do you think food manufacturers spend so much money on advertising and packaging? In many cases it is to appeal to the children who will influence parents spending habits. Clothing retailers, the same goes for you. There is a reason commercials are made to make clothing for kids to look “cool” and popular. Toy store retailers, I don’t think I should even have to say anything to you. How many children are buying your merchandise? That’s right, very few. It is the parents and usually a response to what their children have asked for on birthdays, holidays and just pointed out while watching a television ad. If you are striving to get people to visit your store you are going to reach out to as many folks as possible and that includes families with children.
I mentioned I would discuss how information from a Retail Traffic Counting system could benefit your store. Let’s suppose you advertise a new line of product you are carrying. You may use a number of media venues and door and window signage to get out the message. You create a new product display in a prominent location. The success of the new product can’t be measured just in sales dollars. A traffic counter will tell you how many people entered your store. When you have previous information to compare to you can see whether your new product drew in more people. That measure of success is something you can build on to keep new customers coming back time after time.
A door counting sensor isn’t just another source of useless data. If employed properly and the information understood correctly it can be a powerful tool for measuring success of merchandising. It can also be used to improve your payroll allocation, but that is for another article.
For more information about a door counting sensor contact us or call 1.770.426.0547
Clothing security tags-4 WC Blog 545
Checkpoint Tags-4
Checkpoint Tags Improve Shortage and SAFETY
I’m frustrated and angry as I read a story of a shoplifting incident that resulted in the death of an innocent bystander. The loss of life and the whole incident could possibly have been avoided if clothing security tags had been in use by the store where the shoplifting took place.
http://www.newson6.com/story/37377335/senseless-act-led-to-death-of-bystander-tahlequah-police-chief-says
According to the report the alleged shoplifter was attempting to steal clothing. The report indicated the suspect was seen in camera footage filling his shopping cart with clothes. “Next he’s seen walking out the door with what police said is a bag of stolen items.” The suspect is accused of fleeing from police in a pick-up truck. While attempting to elude police the suspect ran into another vehicle and the driver of that car was killed. I am angry that the shoplifter tried to commit a crime and then placed others in jeopardy in his effort to escape. I am angry that there are those who would use this incident to justify the position that stores should just allow criminals (and that’s what they are…shoplifting is a crime) to leave. They argue that confronting a shoplifter poses a danger to store personnel and customers. I am also concerned about the apparent lack of security tags on clothes. The retailer is a well-known chain and I have shopped in their stores. I do not recall seeing any Checkpoint tags used on clothing in their locations. While tags are not a guarantee to stop shoplifting they do provide a strong deterrence to the crime.
Clothing security tags are devices that are equipped with electronic article surveillance (EAS) technology that works in unison with Checkpoint pedestals. The EAS tech in the tags sends off a radio frequency wave that is received by a pedestal when it is carried into the detection field of the pedestal. When the pedestal picks up the signal of the tag alarms are set off creating a very loud beeping noise. Store personnel respond to these alarms and verify customer receipts against the merchandise they are taking out of the store. When done appropriately these receipt checks result in a “shopper” returning the merchandise or purchasing it. The beauty of Checkpoint tags is that they prevent shoplifting and attempts at shoplifting just by being attached to clothes. Shoplifters are not in the habit of wanting to advertise to store employees what they are doing. They want to get in, steal and get out. They know what the tags are and they generally steer clear of merchandise that is protected.
I am aware that some readers are going to think that I am saying clothing security tags would have saved the victim’s life in this case. I am not going to go that far. There were a number of factors that came into play and I am not aware of them all. For example, I read that the subject had a track record of fleeing from police in prior incidents. One report alleged the suspect would see a police car and speed away without any indications the officer even noticed him. I also have no idea if he was approached at the doors of the store or if he was approached, what that interaction looked like. I have had shoplifters run from me for absolutely no reason at all except that they thought they were being followed. No, this unfortunate tragedy may have happened with or without the use of Checkpoint tags but I believe that the use of tags MAY have deterred the suspect and sent him elsewhere or changed his decision to try to steal.
Bill Bregar and his team at Loss Prevention Systems Inc. know that there are dangers associated with shoplifting and want to eliminate that risk. This is why they trust Checkpoint tags and pedestals when recommending safety and security strategies to retail owners. Checkpoint’s equipment has a proven track record of success in shortage reduction and a natural consequence is improved safety for the store.
There is nothing funny or cute about shoplifting. There are financial costs associated with the crime that impact the store owner and their legitimate customers. There can also be tragic consequences as seen in the referenced case. Use clothing security tags on your merchandise and reduce the chances that your employees or innocent bystanders will be injured or harmed due to criminal shoplifters.
Get more information on Checkpoint tags, contact us or call 1.770.426.0547 today.
I’m frustrated and angry as I read a story of a shoplifting incident that resulted in the death of an innocent bystander. The loss of life and the whole incident could possibly have been avoided if clothing security tags had been in use by the store where the shoplifting took place.
http://www.newson6.com/story/37377335/senseless-act-led-to-death-of-bystander-tahlequah-police-chief-says
According to the report the alleged shoplifter was attempting to steal clothing. The report indicated the suspect was seen in camera footage filling his shopping cart with clothes. “Next he’s seen walking out the door with what police said is a bag of stolen items.” The suspect is accused of fleeing from police in a pick-up truck. While attempting to elude police the suspect ran into another vehicle and the driver of that car was killed. I am angry that the shoplifter tried to commit a crime and then placed others in jeopardy in his effort to escape. I am angry that there are those who would use this incident to justify the position that stores should just allow criminals (and that’s what they are…shoplifting is a crime) to leave. They argue that confronting a shoplifter poses a danger to store personnel and customers. I am also concerned about the apparent lack of security tags on clothes. The retailer is a well-known chain and I have shopped in their stores. I do not recall seeing any hard tags used on clothing in their locations. While tags are not a guarantee to stop shoplifting they do provide a strong deterrence to the crime.
Clothing security tags are devices that are equipped with electronic article surveillance (EAS) technology that works in unison with EAS pedestals. The EAS tech in the tags sends off a radio frequency wave that is received by a pedestal when it is carried into the detection field of the pedestal. When the pedestal picks up the signal of the tag, alarms are set off creating a very loud beeping noise. Store personnel respond to these alarms and verify customer receipts against the merchandise they are taking out of the store. When done appropriately these receipt checks result in a “shopper” returning the merchandise or purchasing it. The beauty of hard tags is that they prevent shoplifting and attempts at shoplifting just by being attached to clothes. Shoplifters are not in the habit of wanting to advertise to store employees what they are doing. They want to get in, steal and get out. They know what the tags are and they generally steer clear of merchandise that is protected.
I am aware that some readers are going to think that I am saying clothing security tags would have saved the victim’s life in this case. I am not going to go that far. There were a number of factors that came into play and I am not aware of them all. For example, I read that the subject had a track record of fleeing from police in prior incidents. One report alleged the suspect would see a police car and speed away without any indications the officer even noticed him. I also have no idea if he was approached at the doors of the store or if he was approached, what that interaction looked like. I have had shoplifters run from me for absolutely no reason at all except that they thought they were being followed. No, this unfortunate tragedy may have happened with or without the use of hard tags but I believe that the use of tags MAY have deterred the suspect and sent him elsewhere or changed his decision to try to steal.
Bill Bregar and his team at Loss Prevention Systems Inc. know that there are dangers associated with shoplifting and want to eliminate that risk. This is why they trust hard tags and pedestals when recommending safety and security strategies to retail owners.
There is nothing funny or cute about shoplifting. There are financial costs associated with the crime that impact the store owner and their legitimate customers. There can also be tragic consequences as seen in the referenced case. Use clothing security tags on your merchandise and reduce the chances that your employees or innocent bystanders will be injured or harmed due to criminal shoplifters.
Get more information on hard tags, contact us or call 1.770.426.0547 today.
Employee Theft-5 WC Blog 590
Stop Shoplifting-3
Increased Turnover Leads To A Higher Risk Of Employee Theft
It may never have occurred to you but turnover in a store can lead to employee theft and make it more difficult to stop shoplifting. Each time a new employee is hired into a business there is a certain amount of unknown. The management team does not really know this person unless they have worked with them somewhere else. If a pre-employment background check was not completed it is not known if the person has a criminal history. An interview process may not be a reliable indicator of who it is you are hiring. There are those people who can project one image in an interview and they are someone completely different in the workplace. Having a stable business with little turnover can be in the best interest of a store owner. New hires may also be reluctant to provide aggressive customer service to shoplifting suspects. This can increase external theft in a store. Let’s be honest retail tends to have a lot of turnover and therefore owners can expect to fill job openings on a regular basis. With this challenge, it is important that manager training to prevent employee theft and stop shoplifting is a priority.
How do you as a store owner train your managers on how to identify and prevent theft activity if you are not an expert in it yourself? The best solution would be to seek the services of Loss Prevention Systems Inc. to conduct manager training to stop employee theft. The owner and CEO of Loss Prevention Systems Inc., Bill Bregar has developed a training program that instructs managers at any level of the retail business. Bill brings a wealth of knowledge from his experience as a U.S. Army Military Policeman to his positions at the National Director level for large retail chains. He has incorporated these experiences into training programs that are proven to help small business owners significantly reduce employee pilferage and shoplifting. As someone with 4 years of U.S. Air Force Law Enforcement experience and over 17 years in retail Loss Prevention and Loss Prevention Management myself, I am impressed with the training opportunities offered by Loss Prevention Systems Inc. The quality and depth of information in an understandable format is unparalleled.
How much of an issue can turnover really be in retail? According to ”Linkedin’s data on half-a-billion professionals” turnover in retail and consumer products had the second highest turnover rate at 13%. Linkedin, “These 3 Industries Have The Highest Talent Turnover Rates”, by Michael Booz, March 15, 2018. https://business.linkedin.com/talent-solutions/blog/trends-and-research/2018/the-3-industries-with-the-highest-turnover-rates Chances are if you have not experienced this type of turnover you are doing something that most managers are not doing to keep people on board. This also means you are probably in the minority of store managers. Whatever you are doing to keep your people, keep doing it. But even you need to know that if you are going to grow your business you are going to hire people and as a result you must know how to prevent employee theft from taking place.
A good training program is going to cover:
• How pre-employment screening and drug testing reduce the chance of hiring people who may steal from your business.
• The importance of customer service to stop shoplifting and how to do it effectively.
• Indicators that dishonest employees are stealing or shoplifters are active in your store.
• Retail anti-theft devices and systems.
• Various methods of theft used by employees.
• Various methods of theft employed by shoplifters.
• How to properly respond to electronic article surveillance alarms and do so safely.
Loss Prevention Systems Inc. incorporates all of these points into the different training sessions they offer their customers.
According to the website statisticbrain.com 75% of employees have stolen from their employer and 37.5% have stolen at least twice from their employer. The more turnover your company experiences the more likely you are to have employee theft taking place. Learn what you can do to decrease the chance of hiring a crook and how to identify them if they start to steal through Loss Prevention Systems Inc. training classes.
Need information on employee theft? Give us a call at 1.770.426.0547 now.
It may never have occurred to you but turnover in a store can lead to employee theft and make it more difficult to stop shoplifting. Each time a new employee is hired into a business there is a certain amount of unknown. The management team does not really know this person unless they have worked with them somewhere else. If a pre-employment background check was not completed it is not known if the person has a criminal history. An interview process may not be a reliable indicator of who it is you are hiring. There are those people who can project one image in an interview and they are someone completely different in the workplace. Having a stable business with little turnover can be in the best interest of a store owner. New hires may also be reluctant to provide aggressive customer service to shoplifting suspects. This can increase external theft in a store. Let’s be honest retail tends to have a lot of turnover and therefore owners can expect to fill job openings on a regular basis. With this challenge, it is important that manager training to prevent employee theft and stop shoplifting is a priority.
How do you as a store owner train your managers on how to identify and prevent theft activity if you are not an expert in it yourself? The best solution would be to seek the services of Loss Prevention Systems Inc. to conduct manager training to stop employee theft. The owner and CEO of Loss Prevention Systems Inc., Bill Bregar has developed a training program that instructs managers at any level of the retail business. Bill brings a wealth of knowledge from his experience as a U.S. Army Military Policeman to his positions at the National Director level for large retail chains. He has incorporated these experiences into training programs that are proven to help small business owners significantly reduce employee pilferage and shoplifting. As someone with 4 years of U.S. Air Force Law Enforcement experience and over 17 years in retail Loss Prevention and Loss Prevention Management myself, I am impressed with the training opportunities offered by Loss Prevention Systems Inc. The quality and depth of information in an understandable format is unparalleled.
How much of an issue can turnover really be in retail? According to ”Linkedin’s data on half-a-billion professionals” turnover in retail and consumer products had the second highest turnover rate at 13%. Linkedin, “These 3 Industries Have The Highest Talent Turnover Rates”, by Michael Booz, March 15, 2018. https://business.linkedin.com/talent-solutions/blog/trends-and-research/2018/the-3-industries-with-the-highest-turnover-rates Chances are if you have not experienced this type of turnover you are doing something that most managers are not doing to keep people on board. This also means you are probably in the minority of store managers. Whatever you are doing to keep your people, keep doing it. But even you need to know that if you are going to grow your business you are going to hire people and as a result you must know how to prevent employee theft from taking place.
A good training program is going to cover:
• How pre-employment screening and drug testing reduce the chance of hiring people who may steal from your business.
• The importance of customer service to stop shoplifting and how to do it effectively.
• Indicators that dishonest employees are stealing or shoplifters are active in your store.
• Retail anti-theft devices and systems.
• Various methods of theft used by employees.
• Various methods of theft employed by shoplifters.
• How to properly respond to electronic article surveillance alarms and do so safely.
Loss Prevention Systems Inc. incorporates all of these points into the different training sessions they offer their customers.
According to the website statisticbrain.com 75% of employees have stolen from their employer and 37.5% have stolen at least twice from their employer. The more turnover your company experiences the more likely you are to have employee theft taking place. Learn what you can do to decrease the chance of hiring a crook and how to identify them if they start to steal through Loss Prevention Systems Inc. training classes.
Need information on employee theft? Give us a call at 1.770.426.0547 now.
