How Small Retailers Can Stop Shoplifting Without L.P. Teams


Stop shoplifting-3                                                                                                                     WC Blog 650
Sensormatic Security Systems-3

How Small Retailers Can Stop Shoplifting Without L.P. Teams

     When people ask me why I like to write about how to stop shoplifting or why I enjoy writing about store security issues I have to smile a bit because I can honestly say it is something I enjoy doing. I spent over 17 years in Retail Loss Prevention and it was a very rewarding career. I did enjoy catching thieves and yes, I found it exciting and challenging to find suspicious activity that initiated a dishonest employee investigation. No, it wasn’t about wanting to be a police officer, I had that experience when I was in the U.S. Air Force. There was something rewarding in the Loss Prevention work that provided a sense of accomplishment for me. Even after an uneventful day I felt like I had done my job preventing theft and saving the store I worked for money and merchandise. Now as I write I feel I am contributing a similar function to the small and medium sized retailers who benefit from the services Loss Prevention Systems, Inc. (LPSI) provides. The goal of LPSI is to help retailers find solutions to their theft and shrinkage issues, and become more profitable as they do so. Clients who may think that a team of Loss Prevention agents is the only way to fight shortage but cannot afford them do not understand there are other ways to fight theft and fraud. LPSI provides alternatives that are affordable and cost-effective including background checks, pre-employment drug screening and Sensormatic security systems.

     I believe writing articles about theft and fraud activity creates an awareness for business owners who potentially feel they are alone on an island with criminals taking bites out of their store with no hope of rescue. When owners see that there are others who are confronted with the same problems and that there are realistic solutions it provides a sense of empowerment. When I can write of my personal interactions with thieves, my experience with Sensormatic security systems, electronic article surveillance and even background checks it demonstrates these options are effective.  

     It is likely that someone is concerned that anti-theft measures would not be the equivalent of having a Loss Prevention team working for them. In a sense you would be correct. Where a Loss Prevention Professional can detain and prosecute a thief, I would discourage that of a store owner or their staff of employees. It can be dangerous and if someone is not properly trained mistakes can be made that can turn into costly liabilities for the store owner. On the other hand, ANYONE can be trained on properly responding to an alarm activation of Sensormatic security systems. Merchandise can be recovered when a Sensormatic tag or label activates an electronic article surveillance (EAS) tower. Honestly, Loss Prevention personnel should not be apprehending people solely based on an EAS alarm.  Over the span of my career I have trained many associates on how to properly respond to an alarm and use customer service skills to stop shoplifting. For the biggest bang for your buck the solutions LPSI can give you are going to ultimately give you a better Return on Investment than hiring a Loss Prevention Associate would do for you. As a Loss Prevention professional I say this with no disrespect to our profession. The truth is we recognize the payroll limitations of small retailers and it is unlikely there is room in the budget for a professional L.P. staff. When a Loss Prevention team is out of the question LPSI is able to step in to help fill the gap.

    Yes, I REALLY do like writing about Loss Prevention while entertaining and educating readers about how it pays to stop shoplifting. I feel I am able to give help on a larger scale than when I worked for a single store. But, if I were asked to give just ONE piece of advice to retail managers that would prove the most beneficial to them what would that be? Talk to the folks at LPSI and find out more about the range of solutions they offer that can help you reduce retail shrinkage!
Need information on Sensormatic security systems? Give us a call at 1.866.914.2567 now.  

      

When people ask me why I like to write about how to stop shoplifting or why I enjoy writing about store security issues I have to smile a bit because I can honestly say it is something I enjoy doing. I spent over 17 years in Retail Loss Prevention and it was a very rewarding career. I did enjoy catching thieves and yes, I found it exciting and challenging to find suspicious activity that initiated a dishonest employee investigation. No, it wasn’t about wanting to be a police officer, I had that experience when I was in the U.S. Air Force. There was something rewarding in the Loss Prevention work that provided a sense of accomplishment for me. Even after an uneventful day I felt like I had done my job preventing theft and saving the store I worked for money and merchandise. Now as I write I feel I am contributing a similar function to the small and medium sized retailers who benefit from the services Loss Prevention Systems, Inc. (LPSI) provides. The goal of LPSI is to help retailers find solutions to their theft and shrinkage issues, and become more profitable as they do so. Clients who may think that a team of Loss Prevention agents is the only way to fight shortage but cannot afford them do not understand there are other ways to fight theft and fraud. LPSI provides alternatives that are affordable and cost-effective including background checks, pre-employment drug screening and Sensormatic security systems.
     

I believe writing articles about theft and fraud activity creates an awareness for business owners who potentially feel they are alone on an island with criminals taking bites out of their store with no hope of rescue. When owners see that there are others who are confronted with the same problems and that there are realistic solutions it provides a sense of empowerment. When I can write of my personal interactions with thieves, my experience with Sensormatic security systems, electronic article surveillance and even background checks it demonstrates these options are effective.  
     

It is likely that someone is concerned that anti-theft measures would not be the equivalent of having a Loss Prevention team working for them. In a sense you would be correct. Where a Loss Prevention Professional can detain and prosecute a thief, I would discourage that of a store owner or their staff of employees. It can be dangerous and if someone is not properly trained mistakes can be made that can turn into costly liabilities for the store owner. On the other hand, ANYONE can be trained on properly responding to an alarm activation of Sensormatic security systems. Merchandise can be recovered when a Sensormatic tag or label activates an electronic article surveillance (EAS) tower. Honestly, Loss Prevention personnel should not be apprehending people solely based on an EAS alarm. Over the span of my career I have trained many associates on how to properly respond to an alarm and use customer service skills to stop shoplifting. For the biggest bang for your buck the solutions LPSI can give you are going to ultimately give you a better Return on Investment than hiring a Loss Prevention Associate would do for you. As a Loss Prevention professional I say this with no disrespect to our profession. The truth is we recognize the payroll limitations of small retailers and it is unlikely there is room in the budget for a professional L.P. staff. When a Loss Prevention team is out of the question LPSI is able to step in to help fill the gap.
   

Yes, I REALLY do like writing about Loss Prevention while entertaining and educating readers about how it pays to stop shoplifting. I feel I am able to give help on a larger scale than when I worked for a single store. But, if I were asked to give just ONE piece of advice to retail managers that would prove the most beneficial to them what would that be? Talk to the folks at LPSI and find out more about the range of solutions they offer that can help you reduce retail shrinkage!

 

Need information on Sensormatic security systems? Give us a call at 1.866.914.2567 now.  
      

 

Prevent Violence In The Workplace With Pre-Employment Screening

Pre-employment Drug Screening-5                                                                                       WC Blog 519
Drug Testing – 5


Prevent Violence In The Workplace With Pre-Employment Screening

     Violence in the workplace seems to be a growing concern so it is important to take steps to make the job site as safe as possible and it may include pre-employment drug screening. Having worked in the U.S. Air Force as a Law Enforcement Specialist and in Retail Loss Prevention as an associate and a manager for about 17 years I have been witness to violence in the workplace. I have encountered criminals who were under the influence of drugs and/or alcohol. I have had to contend with employees who were suspected to be under the influence of alcohol, drugs and even prescription narcotics. I have partnered with human resources on incidents in which an employee was involved in an accident with equipment (fortunately no one was injured in that situation). Retail can be difficult enough with encounters between staff and customers that may get heated; add alcohol or drugs to the mix and it can get explosive. While retailers can’t control the state in which customers enter the building they can control their staff members to a certain extent.  Drug testing is one way that an owner or manager can minimize the chance that the people they hire will not be under the influence while working in a business.

     Pre-employment drug screening is completed during the interview/hiring process of a prospective worker. The applicant completes all of the usual paperwork and if they become a top candidate for a job the employer can require a drug testing. This is usually done through a third-party and at a testing site that specializes in obtaining a sample from the candidate and securing it so it can’t be tampered with by anyone. The sample is tested and results shared with the employer. When results show there are drugs in the system of the candidate the employer can choose not to hire the person. This process of eliminating job seekers who present a potential risk through their drug activities can save an owner a lot of grief in the future. Loss Prevention Systems Inc. (LPSI) CEO, Bill Bregar determined that the risk posed by intoxicated employees to customers, co-workers and themselves is significant enough that he wanted to help retailers reduce their risk-exposure by offering drug testing through his company. Profitable stores require a combination of increased sales, theft reduction and reduction in accidents. Providing pre-employment drug screening is another tool LPSI has added to its’ arsenal to help business owners become successful.

      If you don’t think there is a need to check out your job candidates before hiring them through pre-employment drug screening (not to mention background checks also offered by LPSI) here are a couple of news stories I would like you to read:
From darientimes.com, Jan 3, 2018, by Kevin Webb, “Darien Whole Foods employee charged with assaulting disabled coworker and customer”. According to the story the employee was accused of assaulting two other employees. Police reported he was combative, acting erratically and screaming incoherently. He later admitted he had been using marijuana laced with PCP.
From the bostonglobe.com, Jan. 2, 2018 by Travis Andersen, “Construction worker charged with assaulting colleague at Copley job site”, “A 56 year-old construction worker will head to court on Wednesday to face charges of assaulting a co-worker who might have been intoxicated at a Boston job site in May…”
Jun 16, 2017 in enterprisepub.com, “Police: Carnival employee hits co-worker with a hatchet”, by Leanna Ellis. The article reports that the victim who was intoxicated was attacked by a co-worker with a hatchet. The co-worker was believed to be intoxicated also. They were fighting over a $5 debt.
Drugs and alcohol don’t have any place within your company. They can lead to verbal abuse, physical and even sexual assaults. Allowing someone to work for you who may have a drug or alcohol addiction is only opening yourself up to problems. 

      In addition to the potential fighting and assaults that can transpire have you thought about the possible accidents that can happen? I recall an employee who almost fell from a ladder and we had to take him for a drug test. That’s right, you can’t allow someone you suspect of being intoxicated to drive themselves to a testing site or home. If they are under the influence and get in an accident you become liable in the incident. If that employee had been injured we could have been liable in that situation as well.

     While running post-accident and random drug testing is helpful in trying to minimize your liability in matters involving alcohol and drugs pre-employment drug screening is your best option. Prevent problems before they can poison your establishment. You can save a lot of time, money and headaches in the process.
For more information about pre-employment drug screening contact us or call 1.866.914.2567      

      

Violence in the workplace seems to be a growing concern so it is important to take steps to make the job site as safe as possible and it may include pre-employment drug screening. Having worked in the U.S. Air Force as a Law Enforcement Specialist and in Retail Loss Prevention as an associate and a manager for about 17 years I have been witness to violence in the workplace. I have encountered criminals who were under the influence of drugs and/or alcohol. I have had to contend with employees who were suspected to be under the influence of alcohol, drugs and even prescription narcotics. I have partnered with human resources on incidents in which an employee was involved in an accident with equipment (fortunately no one was injured in that situation). Retail can be difficult enough with encounters between staff and customers that may get heated; add alcohol or drugs to the mix and it can get explosive. While retailers can’t control the state in which customers enter the building they can control their staff members to a certain extent.  Drug testing is one way that an owner or manager can minimize the chance that the people they hire will not be under the influence while working in a business.
     

Pre-employment drug screening is completed during the interview/hiring process of a prospective worker. The applicant completes all of the usual paperwork and if they become a top candidate for a job the employer can require a drug testing. This is usually done through a third-party and at a testing site that specializes in obtaining a sample from the candidate and securing it so it can’t be tampered with by anyone. The sample is tested and results shared with the employer. When results show there are drugs in the system of the candidate the employer can choose not to hire the person. This process of eliminating job seekers who present a potential risk through their drug activities can save an owner a lot of grief in the future. Loss Prevention Systems Inc. (LPSI) CEO, Bill Bregar determined that the risk posed by intoxicated employees to customers, co-workers and themselves is significant enough that he wanted to help retailers reduce their risk-exposure by offering drug testing through his company. Profitable stores require a combination of increased sales, theft reduction and reduction in accidents. Providing pre-employment drug screening is another tool LPSI has added to its’ arsenal to help business owners become successful.
     

If you don’t think there is a need to check out your job candidates before hiring them through pre-employment drug screening (not to mention background checks also offered by LPSI) here are a couple of news stories I would like you to read:

From darientimes.com, Jan 3, 2018, by Kevin Webb, “Darien Whole Foods employee charged with assaulting disabled coworker and customer”. According to the story the employee was accused of assaulting two other employees. Police reported he was combative, acting erratically and screaming incoherently. He later admitted he had been using marijuana laced with PCP.

From the bostonglobe.com, Jan. 2, 2018 by Travis Andersen, “Construction worker charged with assaulting colleague at Copley job site”, “A 56 year-old construction worker will head to court on Wednesday to face charges of assaulting a co-worker who might have been intoxicated at a Boston job site in May…”

Jun 16, 2017 in enterprisepub.com, “Police: Carnival employee hits co-worker with a hatchet”, by Leanna Ellis. The article reports that the victim who was intoxicated was attacked by a co-worker with a hatchet. The co-worker was believed to be intoxicated also. They were fighting over a $5 debt.

Drugs and alcohol don’t have any place within your company. They can lead to verbal abuse, physical and even sexual assaults. Allowing someone to work for you who may have a drug or alcohol addiction is only opening yourself up to problems. 
     

In addition to the potential fighting and assaults that can transpire have you thought about the possible accidents that can happen? I recall an employee who almost fell from a ladder and we had to take him for a drug test. That’s right, you can’t allow someone you suspect of being intoxicated to drive themselves to a testing site or home. If they are under the influence and get in an accident you become liable in the incident. If that employee had been injured we could have been liable in that situation as well.
     

While running post-accident and random drug testing is helpful in trying to minimize your liability in matters involving alcohol and drugs pre-employment drug screening is your best option. Prevent problems before they can poison your establishment. You can save a lot of time, money and headaches in the process.

For more information about pre-employment drug screening contact us or call 1.866.914.2567      
      

 

Sensormatic Labels Save You Money And Worry

When it comes to return on investment electronic article surveillance can appear to be a difficult decision when a small retail store has a limited budget to work with in the first place.It would seem at first glance that a complete system would be expensive. There are pedestals to install and then the decision of what items will be tagged.The initial cost for purchasing hundreds if not thousands of hard tags can be perceived as prohibitive for many small businesses.Having many years of Loss Prevention experience I can tell you that there is an affordable method of protecting your merchandise without breaking the bank. Sensormatic labels provide retailers with the ability to protect nearly all of the merchandise in their inventories without breaking the bank.

Sensormatic Labels

The benefit of using electronic article surveillance labels is not limited to cost alone. They also can be applied to a wide range of package types. They may be attached to cardboard boxes, plastic blister packages, and can even be placed directly onto merchandise in many cases. Think of display merchandise you may have on a shelf that isn’t in a protected box. A label can be stuck on a display can opener, printer or even a tool on display in a hardware department. The visibility of Sensormatic labels on merchandise can deter the most ardent of thieves. Bad guys recognize the labels and while they may make a brief attempt to peel them off they generally won’t spend a lot of time doing so, their goal is to conceal and get out. When Sensormatic products hamper their efforts they try to find something not tagged or they leave and take their “business” elsewhere. The deterrence value of labels alone is sufficient reason for retailers of any size to use them.

Nonetheless, price can be a concern for a business owner of a small shop when it comes to a decision on buying an electronic article surveillance system. Regardless of what it may promise in future returns and savings there is trepidation for many people when it comes to spending money. Bill Bregar’s team at Loss Prevention Systems, Inc. (LPSI) has been in the retail theft reduction consultation business for many years and has determined that anti-shoplifting systems can be so effective that they can actually pay for themselves. Sensormatic labels deter shoplifters from trying to steal but a properly trained staff also knows how to respond to pedestal alarm activations and can recover merchandise without incident. How much merchandise do you lose to overlooked items on the bottom of a shopping cart or under the child seat of a buggy? Tagged merchandise will set off alarm pedestals regardless of whether there was or was not intent to leave without paying for the merchandise. ALL recovered merchandise is savings to your bottom line.

Another benefit to the purchase of the Sensormatic system is that if you start out with the labels you can add hard tags to your protection strategy later. It is simply a matter of ordering the new tags and detachment tools and then attaching the tags to the merchandise you want to have additional protection on. The system will recognize either style of tag so there is no need to have adjustments or service calls made in order to accommodate the change. Store owners will find that training of cashiers is minimal and only involves showing how to remove tags and where to store them for reuse.

Worrying about expenses is not a lot of fun but worrying about what shoplifters are stealing from your store is worse. With Sensormatic labels you can reduce your worries about cost knowing the system will pay for itself. You can eliminate your worries over theft knowing that shoplifters are going to start looking for other places to do their dirty work. Save yourself from unnecessary worry by purchasing a Sensormatic system.

For more information about Sensormatic labels contact us or call 1.866.914.2567