EMPLOYEE BACKGROUND CHECKS DISCOVER THE ALARMING TRUTH ABOUT WHO YOU TRUST WITH YOUR COMPANYS ASSETS!

People lie, employee background checks don’t. As part of the pre-employment screening process, background checks should be mandatory in every company. As a Loss Prevention professional, I have seen the value of these checks first hand. In everyday life, we are careful with our wallets, purses, vehicles, and other personal belongings. You would not trust a stranger to hold your wallet just because they say they are “honest and trustworthy” right? Well, why would you trust an employee to have access to everything inside your company? Digging further than just face value should be a part of every retailer’s pre-employment screening process. One employee who is not honest could significantly drain profits right underneath your feet. I see this often with my own eyes while closing out high dollar employee theft investigations in my stores. 

While working Loss Prevention for a retailer, there was an employee who everybody perceived as hard working, friendly, and trustworthy. The employee had a great personality and could speak well about his business. He was well liked by everyone, including my Loss Prevention team. One Monday morning, I received a call from my Operations Manager that we were missing 2 high dollar appliances from the warehouse. I first made sure he checked several possible locations where the merchandise could have been misplaced. But he was correct. Two appliances came in three trucks ago, and we were missing two items. I started reviewing several days of video and running reports to complete an investigation on where these appliances went. I come across some suspicious activity on CCTV where the item looks like it goes out the door to a customer in a red truck. I pull transactions and found that there were no customer pickups or purchases for that item on that day. I now know that the employee we trusted, had deceived us. I continued to investigate the second missing item. I went through several days of video and found that the same employee again pushed an item out the door, to the SAME red truck. No purchases or customer pickups for that specific item that day. I now was 100 percent certain we had a thief working in our building. I then started investigating more and found several more videos on non-paid items leaving the building. Once I had the theft investigation complete, I went to Human Resources to look at his folder. I was shocked at what I found. The employee did not have any type of pre-employment screening! I didn’t understand why we would not have completed one. Human Resources explained to me that they didn’t do any pre-employment screening on the people they hired during the holidays, mass hires, or certain positions in the store. I decided to request one to be completed, due to the investigation I was working on. The well liked employee who has been robbing us blind was a convicted criminal with several prior thefts. If we were conducting employee background checks on everyone we hired, we would have caught this!

I completed an interview on the employee right before we prosecuted him. He admitted to stealing close to $38,000 from us in the short two years he worked there. Although we were happy to prosecute and get a thief out of our building, it shows how much money can walk out of your store in a short period of time. This was just from one person. What about all of the other friendly people we hired during the holidays, our mass hire, or the employees who are working in non-required positions? Employee background checks are inexpensive and provide peace of mind about the type of person you are hiring. This can ensure that you are not hiring a person who is dangerous, untrustworthy, or just not a suitable fit for your business. A simple pre-employment screening, will help you keep the individuals who could potentially harm your business away!

For more information about Employee Background Checks, contact us or call 1.866.914.2567.                                                       

 

 

 

CHECKPOINT HARD TAGS OUTWIT 2 SUBJECTS TRYING TO BOOST OVER $3,000 WORTH OF CLOTHING ITEMS!

CHECKPOINT HARD TAGS OUTWIT 2 SUBJECTS TRYING TO BOOST OVER $3,000 WORTH OF CLOTHING ITEMS! 
 Checkpoint Hard Tags- 3                                                          ML Blog 16
  Stop Shoplifting -2
       As a Loss Prevention Specialist, my job is to monitor and secure the store assets while utilizing equipment to stop shoplifting.  Theft is a serious crime costing retailers and consumers thousands of dollars each year.  I take my Loss Prevention career very seriously, but every once in a while shoplifter demonstrates a whole new level of stupidity and one can’t help but laugh.  I had such an experience courtesy of the utilization of Checkpoint Hard Tags. 
       I went to work one morning and was notified of two subjects stealing several items of expensive clothing. I was off the night before and reviewed video to get more information on the culprit.  Within minutes of reviewing, I see via CCTV 2 subjects come into the store at 7:30pm; we closed in a half hour. The subjects park, exit a dodge truck simultaneously, and walk in the store.  One of the subjects is wearing a hat with a distinctive design and has dark facial hair.  The second subject was not wearing a hat but had several visible tattoos that were easily identifiable. They split off from each other but seem to be communicating via their phone.  Subject 1 stages a cart full expensive clothing items by the fitting room.  Subject 2 scopes the store for associates.  They both go into the fitting room with all of the items and exit with all of the items concealed in huge bags. They exited the store with a total of 7 shopping bags filled with $3000 worth of inventory.  My store did not utilize Checkpoint Hard Tags for these items; so, I knew I had to make a change somehow. I contacted my district manager and explained why I wanted these items tagged to stop shoplifting.  He approved the action plan and I was able to get the items tagged. The following week both subjects returned to the store!  They did the exact same routine, but were in such a hurry they did not realize that a majority of their selected items were tagged this time. I observed them laughing on camera as they were about to exit. Then BOOM!   The Checkpoint Hard Tags set off the alarm and they were not laughing anymore. They panic and start pulling all items out of the bags. They run to the truck and don’t know what to do.  I ended up getting a license plate and ran it.  I found out one of subject’s name and the information I needed.  After figuring out the subject’s name, I was able to find the subjects social media and compare the subject’s photos to our video.  They matched perfectly, and some of the photos with the exact same hat.  I then was able to find a picture of the second subject matching the same tattoo, and him posting a picture of the getaway truck. I knew then I had the correct info and enough to turn into the Detectives.  All clues pointed to the 2 culprits in question, and they even posted pictures wearing the stolen items! 
       After finding and processing all the details I put the photos, receipt, and video together for a case.  Both were prosecuted. A huge win for my store!  However, the bigger win is utilizing Checkpoint Hard Tags to stop shoplifting in the future–saving your store and mine thousands of dollars each year! We continue to use them and have lots of success. In the meantime, I have not seen the two subjects back in my store! 
Get more information on Checkpoint Hard Tags, contact us or call 1.866.914.2567 today. 

As a Loss Prevention Specialist, my job is to monitor and secure the store assets while utilizing equipment to stop shoplifting. Theft is a serious crime costing retailers and consumers thousands of dollars each year. I take my Loss Prevention career very seriously, but every once in a while shoplifter demonstrates a whole new level of stupidity and one can’t help but laugh.  I had such an experience courtesy of the utilization of Checkpoint Hard Tags
       

I went to work one morning and was notified of two subjects stealing several items of expensive clothing. I was off the night before and reviewed video to get more information on the culprit. Within minutes of reviewing, I see via CCTV 2 subjects come into the store at 7:30pm; we closed in a half hour. The subjects park, exit a dodge truck simultaneously, and walk in the store. One of the subjects is wearing a hat with a distinctive design and has dark facial hair. The second subject was not wearing a hat but had several visible tattoos that were easily identifiable. They split off from each other but seem to be communicating via their phone. Subject 1 stages a cart full expensive clothing items by the fitting room. Subject 2 scopes the store for associates. They both go into the fitting room with all of the items and exit with all of the items concealed in huge bags. They exited the store with a total of 7 shopping bags filled with $3000 worth of inventory. My store did not utilize Checkpoint Hard Tags for these items; so, I knew I had to make a change somehow. I contacted my district manager and explained why I wanted these items tagged to stop shoplifting. He approved the action plan and I was able to get the items tagged. The following week both subjects returned to the store!  They did the exact same routine, but were in such a hurry they did not realize that a majority of their selected items were tagged this time. I observed them laughing on camera as they were about to exit. Then BOOM! The Checkpoint Hard Tags set off the alarm and they were not laughing anymore. They panic and start pulling all items out of the bags. They run to the truck and don’t know what to do. I ended up getting a license plate and ran it. I found out one of subject’s name and the information I needed. After figuring out the subject’s name, I was able to find the subjects social media and compare the subject’s photos to our video. They matched perfectly, and some of the photos with the exact same hat. I then was able to find a picture of the second subject matching the same tattoo, and him posting a picture of the getaway truck. I knew then I had the correct info and enough to turn into the Detectives. All clues pointed to the 2 culprits in question, and they even posted pictures wearing the stolen items! 
       

After finding and processing all the details I put the photos, receipt, and video together for a case. Both were prosecuted. A huge win for my store!  However, the bigger win is utilizing Checkpoint Hard Tags to stop shoplifting in the future–saving your store and mine thousands of dollars each year! We continue to use them and have lots of success. In the meantime, I have not seen the two subjects back in my store! 

Get more information on Checkpoint Hard Tags, contact us or call 1.866.914.2567 today. 




 

Sometimes Compromise Is Good Except When It Is Patient Information That Is Compromised; Prevent Medical Ipad Theft With An Alpha Bug Tag

 

Ipad theft-3                                                                                                                             WC Blog 377
Bug Tag-3
Sometimes Compromise Is Good Except When It Is Patient Information That Is Compromised; Prevent Medical Ipad Theft With An Alpha Bug Tag
     April 22nd, 2017 in Fairfax County Virginia, a suspect was being sought in the theft of cash AND iPads from medical offices on the Inova Fair Oaks Medical Campus, according to an April 25th, 2017 report on the WJLA website, the story by Nancy Chen. The subject of the investigation is accused of 17 break-ins on the campus. A June 1, 2017 article on the website, laist, by Julia Wick, titled, “Massive Security Breach At Rodeo Drive Plastic Surgery Clinic Put Thousands Of Patient Files At Risk”, reported that “…an estimated 15,000 files containing medical and other personal information were stolen from their practice”. An Office Manager for the practice acting as spokesman said, “When we entered we saw that every bit of medical records had been taken including backup hard drives and iPads with patient information,…” The fact that patient information can be so easily compromised is disconcerting. Think about all of the information you provide to a doctor during a visit. Not long ago I made a visit to a doctor and I had to give them my name, address, social security number, place of employment, date of birth, medical insurance card and patient medical history. Interestingly enough I gave it via an iPad on a bracket at the sign in counter. That’s a lot of personal information for a criminal to get their hands on if there was an iPad theft at this location. The fact is, iPads were stolen at the two locations the articles mentioned. Granted these were break-ins versus thefts during operating hours but the devices are gone and with them any patient data that may have been stored on them. There is a device called a Bug Tag that can help prevent an iPad theft or medical tablet theft from a medical provider’s office.
     The concern with a tablet or iPad is that they can be so small that they are easy to conceal in a purse, under a shirt, or in a cargo pants pocket. If a medical mobile device is stolen it is quite easy for a thief to hide the item(s) and stroll out of the building unnoticed. A Bug Tag is attached directly to the mobile device with an adhesive and tamper protections prevent someone from removing the tag without setting off a built in alarm in the tag. Along with placing the tags on tablets and iPads facilities set up electronic article surveillance (EAS) towers at entrances and areas where such devices do not need to be taken, such as at a point in front of restroom doors. Should someone approach a tower the sensor in the tower detects the Bug Tag and alarms in the tower are set off. Facility, staff and employees can respond and recover the device before it can be removed from the building or taken into an off-limits area.
     I know that the stories I referenced were about break-ins and my point was to demonstrate that devices that have or potentially have patient information can be stolen and place patients at risk. But consider that on February 8, 2017 a criminal stole several iPads from the lobby of Leamington District Memorial Hospital. On March 23, 2016, two iPads were stolen from Hawke’s Bay Fallen Soldiers’ Memorial Hospital’s Children’s Ward according to OURHEALTH Hawke’s Bay’s website. The article states, “…the two stolen iPads – one belonging to the Hospital Play Specialist Service and the other the property of the Medical Team in the Children’s Ward.” These stories are reminders that iPad theft and medical tablet theft is a real problem and if not protected there is a good chance someone will try to steal them and the patient information they contain.
     The job of the medical providers is to care for their patients. Take care of their health and their patient information. Place a Bug Tag on each of your iPads and tablets and an EAS tower at all of your entrances and off-limit areas. 
Get more information on iPad Theft, contact us or call 1.866.914.2567 today.
        
      

On April 22nd, 2017 in Fairfax County Virginia, a suspect was being sought in the theft of cash AND iPads from medical offices on the Inova Fair Oaks Medical Campus, according to an April 25th, 2017 report on the WJLA website, the story by Nancy Chen. The subject of the investigation is accused of 17 break-ins on the campus. A June 1, 2017 article on the website, laist, by Julia Wick, titled, “Massive Security Breach At Rodeo Drive Plastic Surgery Clinic Put Thousands Of Patient Files At Risk”, reported that “…an estimated 15,000 files containing medical and other personal information were stolen from their practice”. An Office Manager for the practice acting as spokesman said, “When we entered we saw that every bit of medical records had been taken including backup hard drives and iPads with patient information,…” The fact that patient information can be so easily compromised is disconcerting. Think about all of the information you provide to a doctor during a visit. Not long ago I made a visit to a doctor and I had to give them my name, address, social security number, place of employment, date of birth, medical insurance card and patient medical history. Interestingly enough I gave it via an iPad on a bracket at the sign in counter. That’s a lot of personal information for a criminal to get their hands on if there was an iPad theft at this location. The fact is, iPads were stolen at the two locations the articles mentioned. Granted these were break-ins versus thefts during operating hours but the devices are gone and with them any patient data that may have been stored on them. There is a device called a Bug Tag that can help prevent an iPad theft or medical tablet theft from a medical provider’s office.

The concern with a tablet or iPad is that they can be so small that they are easy to conceal in a purse, under a shirt, or in a cargo pants pocket. If a medical mobile device is stolen it is quite easy for a thief to hide the item(s) and stroll out of the building unnoticed. A Bug Tag is attached directly to the mobile device with an adhesive and tamper protections prevent someone from removing the tag without setting off a built in alarm in the tag. Along with placing the tags on tablets and iPads facilities set up electronic article surveillance (EAS) towers at entrances and areas where such devices do not need to be taken, such as at a point in front of restroom doors. Should someone approach a tower the sensor in the tower detects the Bug Tag and alarms in the tower are set off. Facility, staff and employees can respond and recover the device before it can be removed from the building or taken into an off-limits area.

I know that the stories I referenced were about break-ins and my point was to demonstrate that devices that have or potentially have patient information can be stolen and place patients at risk. But consider that on February 8, 2017 a criminal stole several iPads from the lobby of Leamington District Memorial Hospital. On March 23, 2016, two iPads were stolen from Hawke’s Bay Fallen Soldiers’ Memorial Hospital’s Children’s Ward according to OURHEALTH Hawke’s Bay’s website. The article states, “…the two stolen iPads – one belonging to the Hospital Play Specialist Service and the other the property of the Medical Team in the Children’s Ward.” These stories are reminders that iPad theft and medical tablet theft is a real problem and if not protected there is a good chance someone will try to steal them and the patient information they contain.

The job of the medical providers is to care for their patients. Take care of their health and their patient information. Place a Bug Tag on each of your iPads and tablets and an EAS tower at all of your entrances and off-limit areas. 

 

Get more information on iPad Theft, contact us or call 1.866.914.2567 today.