Show Me The Way- Alpha Security

Ordering retail anti-theft devices to prevent shoplifting is one thing. Having a better understanding on how to use them is a completely different thing. To order these security devices, the only education you need is to understand which devices will work for the specific products you want protected from shoplifters and theft.
Once you get the anti theft devices, you will need to know how to use them. Sure, you can probably fiddle around with them until you figure it out, but is that really the best use of your time? The way you come up with to use them might also not be as efficient as the one the actual manufacturers (Alpha Security) created.
Since it is their devices, it makes so much more sense to go directly to the source to learn the best possible way to attach and detach these security devices. Just as Alpha Security has worked tirelessly to provide the best quality and reliable, product specific anti theft devices, they have also worked to create a better way for the end user (your store) to use them.
Alpha Security has created a series of instructional videos aimed at educating their customers in how to more efficiently use their anti theft products. The videos are not very long, but they provide a visual reference as to how to properly attach and detach these security tags, devices, and other anti theft products.
Most people are visual learners, instead of auditory ones. Having the visual as a step-by-step reference makes a more complete training for these products. Retailers are no longer forced to figure the applications out on their own. Having a series of instructional videos can also be an important enhancement to an employee on boarding, or ongoing training program.
It is a key step in helping to ensure 100% compliance in tagging programs. Completing hands on training is a good step. Having these same employees view the instructional videos, and then being provided hands on training by a manager or peer will further solidify the proper way to complete this task. Having a two step process also covers the gambit of learning styles to help employees more fully understand what they are expected to do. 
The instructional video can be watched over and over, paused, rewound, etc so the employees don’t have to worry about missing a step. If they didn’t see something, or wanted to watch a particular step again, the video allows this to happen. 
With this video addition to your training program, it becomes much easier to hold your employees accountable for their productivity. An employee who is not following the tagging processes at 100% might say they weren’t trained, or they didn’t understand the training. Having a two-step process helps to weaken their arguments that they didn’t know what was going on. A training video also helps to standardize the training process- ensuring every employee has access to the same information.
Visit the Loss Prevention Store for Alpha 2Alarm, Alpha 3Alarm, Alpha Fashion2, Alpha Jewel Lok, Alpha Nano Gate,  Alpha Shark Tag, Alpha Spider Wrap and other retail anti-theft devices from Alpha Security to use in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.
For more information on how you can use Alpha Security retail anti-theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547 

Ordering retail anti-theft devices to prevent shoplifting is one thing. Having a better understanding on how to use them is a completely different thing. To order these security devices, the only education you need is to understand which devices will work for the specific products you want protected from shoplifters and theft.

Once you get the anti theft devices, you will need to know how to use them. Sure, you can probably fiddle around with them until you figure it out, but is that really the best use of your time? The way you come up with to use them might also not be as efficient as the one the actual manufacturers (Alpha Security) created.

Since it is their devices, it makes so much more sense to go directly to the source to learn the best possible way to attach and detach these security devices. Just as Alpha Security has worked tirelessly to provide the best quality and reliable, product specific anti theft devices, they have also worked to create a better way for the end user (your store) to use them.
Alpha Security has created a series of instructional videos aimed at educating their customers in how to more efficiently use their anti theft products. The videos are not very long, but they provide a visual reference as to how to properly attach and detach these security tags, devices, and other anti theft products.

Most people are visual learners, instead of auditory ones. Having the visual as a step-by-step reference makes a more complete training for these products. Retailers are no longer forced to figure the applications out on their own. Having a series of instructional videos can also be an important enhancement to an employee on boarding, or ongoing training program.
It is a key step in helping to ensure 100% compliance in tagging programs. Completing hands on training is a good step. Having these same employees view the instructional videos, and then being provided hands on training by a manager or peer will further solidify the proper way to complete this task. Having a two step process also covers the gambit of learning styles to help employees more fully understand what they are expected to do.

The instructional video can be watched over and over, paused, rewound, etc so the employees don’t have to worry about missing a step. If they didn’t see something, or wanted to watch a particular step again, the video allows this to happen. 

With this video addition to your training program, it becomes much easier to hold your employees accountable for their productivity. An employee who is not following the tagging processes at 100% might say they weren’t trained, or they didn’t understand the training. Having a two-step process helps to weaken their arguments that they didn’t know what was going on. A training video also helps to standardize the training process- ensuring every employee has access to the same information.

Visit the Loss Prevention Store for Alpha 2Alarm, Alpha 3Alarm, Alpha Fashion2, Alpha Jewel Lok, Alpha Nano Gate,  Alpha Shark Tag, Alpha Spider Wrap and other retail anti-theft devices from Alpha Security to use in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.

For more information on how you can use Alpha Security retail anti-theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547 

 

Friday Night Lights – Checkpoint Tags

There’s never “just a normal day” in my line of work. During this time of my loss prevention career, I was the Loss Prevention Manager at my company’s top performing store. This store was our flagship location and brought in more sales than any of our other stores nationwide. With that amount of business, shoplifting was a battle we fought day in and day out. The store was set up with checkpoint tags on most of the most commonly shoplifted items. It seemed like as soon as the doors opened each day, there was just a steady stream of shoplifters that would try their luck. While most would get caught, to say no one got away just isn’t true. We definitely had our fair share of runners, but every now and then the stars would align and they too would get caught and have the pleasure of spending a few nights in a tax payer provided room. 
Well it was a Friday night and it had been relatively quite. Maybe, even a little too quiet. I knew I wouldn’t end the night without a shoplifter, but the minutes were ticking away and nothing was standing out. My agents were getting a bit restless… it was short lived. A group of two females entered the store with some rather large purses that were very clearly empty. No, really, they were clear, as in completely see through. As soon as they hit the apparel carpet, they began concealing (and I used that term loosely) whatever they could grab. They didn’t seem to be bothered by the clothing security tags, either. It didn’t take very long before their clear bags were stuffed to the brim with about two thousand dollars’ worth of product each. I knew they wouldn’t stop, so as soon as they started stuffing, I contacted our local police to have an officer en route. 
The two ladies attempted to exit the store and I approached. They told me that they hadn’t stolen anything, to which I replied that I could clearly see the product and the clothing alarms on the product in their clear bags. As I knew they would, they failed to give me my merchandise back and took off running through the parking lot. . I watched them run into a large, empty field adjacent to the store. This filed was probably 15 acres of grass. I had no idea where they were running to. Still, I though they may get away since a police officer still hadn’t shown up. 
At about this time, a wildlife enforcement agent exited the store after purchasing some ammunition and saw me watching the two women running. He asked if they had shoplifted and when I told him they did, his response was “I’ll go get em!” He ran to his 4×4 truck and in no time, with lights and siren going, jumped the curb to the field and was in an off-road chase. As he got closer to one of the runners, he pulled up alongside, and she wouldn’t stop. He gently opened his door into her and she fell to the ground. The other was smart enough to call it quits. When he brought them back to the store, it was like a scene from Walker, Texas ranger. They were handcuffed to the bed of the truck and they were covered in mud, twigs and hay. “Told ya’ I get em!” The agent told me they tried to fight him in the field but were no match. I believe his exact words were, with a bit of a southern draw, “They tried fighting, but they just don’t know, I fight with alligators at work.”
For more information, contact us: Clothing Security, or call 1.770.426.0547

There’s never “just a normal day” in my line of work. During this time of my loss prevention career, I was the Loss Prevention Manager at my company’s top performing store. This store was our flagship location and brought in more sales than any of our other stores nationwide. With that amount of business, shoplifting was a battle we fought day in and day out. The store was set up with Checkpoint Tags on most of the most commonly shoplifted items. It seemed like as soon as the doors opened each day, there was just a steady stream of shoplifters that would try their luck. While most would get caught, to say no one got away just isn’t true. We definitely had our fair share of runners, but every now and then the stars would align and they too would get caught and have the pleasure of spending a few nights in a tax payer provided room. 

Well it was a Friday night and it had been relatively quite. Maybe, even a little too quiet. I knew I wouldn’t end the night without a shoplifter, but the minutes were ticking away and nothing was standing out. My agents were getting a bit restless… it was short lived. A group of two females entered the store with some rather large purses that were very clearly empty. No, really, they were clear, as in completely see through. As soon as they hit the apparel carpet, they began concealing (and I used that term loosely) whatever they could grab. They didn’t seem to be bothered by the clothing security tags, either. It didn’t take very long before their clear bags were stuffed to the brim with about two thousand dollars’ worth of product each. I knew they wouldn’t stop, so as soon as they started stuffing, I contacted our local police to have an officer en route. 

The two ladies attempted to exit the store and I approached. They told me that they hadn’t stolen anything, to which I replied that I could clearly see the product and the Checkpoint Tags on the product in their clear bags. As I knew they would, they failed to give me my merchandise back and took off running through the parking lot. . I watched them run into a large, empty field adjacent to the store. This filed was probably 15 acres of grass. I had no idea where they were running to. Still, I thought they may get away since a police officer still hadn’t shown up. 

At about this time, a wildlife enforcement agent exited the store after purchasing some ammunition and saw me watching the two women running. He asked if they had shoplifted and when I told him they did, his response was “I’ll go get em!” He ran to his 4×4 truck and in no time, with lights and siren going, jumped the curb to the field and was in an off-road chase. As he got closer to one of the runners, he pulled up alongside, and she wouldn’t stop. He gently opened his door into her and she fell to the ground. The other was smart enough to call it quits. When he brought them back to the store, it was like a scene from Walker, Texas ranger. They were handcuffed to the bed of the truck and they were covered in mud, twigs and hay. “Told ya’ I get em!” The agent told me they tried to fight him in the field but were no match. I believe his exact words were, with a bit of a southern draw, “They tried fighting, but they just don’t know, I fight with alligators at work.”

 For more information, contact us: Clothing Security, or call 1.770.426.0547

 

Think Responsibly and Secure Your Alcohol – Bottle Security

I once worked in a store that had a problem with a group of shoplifters coming into the store and stealing wine, beer, and cough medicine.  The group would come into the store and fill their backpacks with wine and beer, putting as much in the bags as they could possibly fit, while others from the group kept watch at the end of the aisles.  We also started finding cases of beer with the boxes ripped open and some of the beer missing from the package.  This made it easy to see that a theft had been committed.  At the time, the store didn’t have any amount of bottle security to speak of, only a camera that observed the area from a long distance away.  It wasn’t even meant to look at this area, it was focused on other merchandise and the wine just happened to be seen in the background on video.  
After finding open beer cases and reviewing video, we found that we were losing the items during the weekends.  You may have guessed it already, but these were underage shoplifters.  Most of them were considered adults, just not old enough to legally purchase alcoholic beverages.  The store was located in a large shopping center, where young people would hang out and congregate on the weekends.  The wine problem could have been easily solved by placing bottle locks on the wine bottles if they were available to us in the store at the time, though it would have taken a huge amount of locks to cover all of the bottles in the store.  The beer issue was a little more difficult, so we decided to increase employee presence in this area and increase customer service as a deterrent.
In a perfect world, all stores would segregate all of the alcoholic products in a secured area, where anyone under the legal drinking age wouldn’t have access.  If this were an option, it would have been great, but it was a large store with several different departments and this option was not realistic for the business. Instead, we did everything else we were able to at the store level.  We started limiting the amount of product we put on the shelf for the cough medicine.  We also began tagging some the boxes of product that were on the shelf, and placing other boxes in hard plastic keepers like those from Alpha Security, so they wouldn’t be as easily accessible.  
Once we figured out when they were coming into the store, we made sure we were there at the times they would come in, and eventually caught some of the group.  They said that they were using some of the products themselves, and selling the rest to other people that weren’t old enough to purchase it themselves.  This information was not surprise because I had heard of this type of thing happening at other stores, but it was still troubling to hear.  
Thefts like this are going to happen, and retailers should take every precaution to reduce the chances of it happening in their stores; including ensuring that they have some form of bottle security measures in place.  This should happen with any alcoholic products that are accessible to minors or underage patrons.
For more information contact us: (bottle security) or call 1.770.426.0547

I once worked in a store that had a problem with a group of shoplifters coming into the store and stealing wine, beer, and cough medicine.  The group would come into the store and fill their backpacks with wine and beer, putting as much in the bags as they could possibly fit, while others from the group kept watch at the end of the aisles.  We also started finding cases of beer with the boxes ripped open and some of the beer missing from the package.  This made it easy to see that a theft had been committed.  At the time, the store didn’t have any amount of bottle security to speak of, only a camera that observed the area from a long distance away.  It wasn’t even meant to look at this area, it was focused on other merchandise and the wine just happened to be seen in the background on video.  

After finding open beer cases and reviewing video, we found that we were losing the items during the weekends.  You may have guessed it already, but these were underage shoplifters.  Most of them were considered adults, just not old enough to legally purchase alcoholic beverages.  The store was located in a large shopping center, where young people would hang out and congregate on the weekends.  The wine problem could have been easily solved by placing bottle locks on the wine bottles if they were available to us in the store at the time, though it would have taken a huge amount of locks to cover all of the bottles in the store.  The beer issue was a little more difficult, so we decided to increase employee presence in this area and increase customer service as a deterrent.

In a perfect world, all stores would segregate all of the alcoholic products in a secured area, where anyone under the legal drinking age wouldn’t have access.  If this were an option, it would have been great, but it was a large store with several different departments and this option was not realistic for the business. Instead, we did everything else we were able to at the store level.  We started limiting the amount of product we put on the shelf for the cough medicine.  We also began tagging some the boxes of product that were on the shelf, and placing other boxes in hard plastic keepers like those from Alpha Security, so they wouldn’t be as easily accessible.  

Once we figured out when they were coming into the store, we made sure we were there at the times they would come in, and eventually caught some of the group.  They said that they were using some of the products themselves, and selling the rest to other people that weren’t old enough to purchase it themselves.  This information was not surprise because I had heard of this type of thing happening at other stores, but it was still troubling to hear.  

Thefts like this are going to happen, and retailers should take every precaution to reduce the chances of it happening in their stores; including ensuring that they have some form of bottle security measures in place.  This should happen with any alcoholic products that are accessible to minors or underage patrons.

For more information contact us: Bottle Security or call 1.770.426.0547