Manager and employee training are essential components of any well run business. Employees have to receive training on everything from the expectations of them as employees to how to operate equipment they are responsible for, such as cash registers, cameras, computers or any equipment involved in their job. Training also shouldn’t end with initial orientation or on-boarding. For example in my current retail job, I am regularly being tasked with a new training module I have to complete. It may be refresher training on workplace violence and or a new sales focus the company has rolled out. Ongoing training helps keep employees focused on issues that may be forgotten in the course of daily retail busy-ness. Employee theft reduction training is an area that all store managers should be receiving regularly.
Training to reduce employee theft is important for all of your management team. Employee theft is the overall biggest cause of merchandise shortage for retail stores. World-wide employee theft accounts for 39% of total shrink according to the 2014-2015 Global Retail Theft Barometer (pg. 25). In North America employee theft was the cause of 45% of all shrinkage according to the same report (pg. 53). When managers are properly trained on how to identify and prevent associate theft losses can be significantly curtailed. My experience in retail has included nearly 20 years in retail loss prevention for large companies that could afford to have dedicated in store Loss Prevention Associates and Managers. Many small to medium size retail businesses cannot afford this and may resort to a district or regional LP team or in many cases it falls on the store management team to handle dishonest employees. But the question then becomes, if there is no Loss Prevention team to look to, who can conduct training to reduce employee theft? The answer is to look no further than Loss Prevention Systems, Inc.
Loss Prevention Systems, Inc. has expert Loss Prevention professional speakers who can be booked to conduct employee theft reduction training for your management team. Whether one hour or a seminar of several days, your team can receive training designed to teach them how to recognize where merchandise shrink can occur, how employees can steal cash and merchandise and how to handle employee theft when it occurs. Did you know there are also legal aspects of employee theft that need to be considered, both civil and criminal? You and your managers can receive training on what you may and may not do when you have caught an employee stealing from the business. If you feel your team is too small or you are the sole manager of your business, you may also consider partnering with several other area businesses and holding a large group seminar for your managers.
Employee theft reduction training opportunities from Loss Prevention Systems, Inc. don’t just stop there. Follow-up training and tips are also available. Loss Prevention Systems, Inc. has You Tube videos with tips, stories and information that can give you insights into how employees and shoplifters steal and how you can prevent such theft. Though not a replacement for the in-depth training that lays the groundwork for a knowledgeable management team, these short clips are a great resource as ongoing training material that won’t take up much of your team’s time. Want more information for your managers without being in a formal training session? Check out the blogs section of the website and frequently asked questions are answered by the company CEO, Bill Bregar.
The experts at Loss Prevention Systems, Inc. recognize that merchandise shortage and theft reduction are not familiar topics to every store owner or manager but are crucial to operating a profitable business. Let them help you with training to reduce employee theft, shoplifting and even how you can improve stock shortage. You will be amazed at how much you can improve your bottom line.
Need information on employee theft reduction training, contact us or call 1.770.426.0547 today.