Many doctor’s offices are upgrading their facilities and adding technology to help streamline the process of visits. It makes the patients’ check in process better and can make the whole visit quicker. Purchasing these devices, however, can be a big investment for the practice. Many in the medical field are looking at what they need, but they may not be looking into how to protect those gadgets from theft. In the retail business, we have dealt with our mobile scanners being stolen by our customers, so it should come as no surprise that patients at a doctor’s office would be willing to steal their tools. And this is a much more costly loss than a few tongue depressors and rubber gloves.
My doctor is in an old building, with ancient equipment and old furniture in the waiting room. It’s a pretty standard process in there; it’s only the clipboards and other basics. I still like it because it’s comfortable. But I went with my husband today for a visit to his doctor. It wasn’t just fancy and very modern; the whole place had a new and futuristic look. It was like college meets medical field. Everything was digital. I was pretty impressed with the setup. When people check in at the front desk, they scan their palms to identify themselves. Then, after they verify everything, the patient is handed a paging type of device. We were instructed to sit in the main waiting room and remain until the device alerted us to the exam room. After a period of time, this device activates and displays a room number. We got on the elevator and went to the upper floor. When we got off, we saw a blinking light outside the room he had been assigned to. No one really interacted with us, but we knew exactly what to do and where to go. When we got in the room, after a short wait, the nurse came in and took the device. I couldn’t help but wonder what happens if she forgets to take it from the patient. A day at the office is not always relaxing and routine, especially when you’re dealing with sick people. I imagine there have been cases of these devices being stolen.
Like I said, I’m in retail, so theft of equipment does happen. Our scanners would show up on online auction sites on a regular basis, so it wouldn’t be a big surprise to find these things on there as well. Fortunately there are tools to combat this type of theft. Just like in retail, Checkpoint Systems has a solution for the medical field. There is a combination of tools offered that will secure those devices and keep them on the premises where they belong, even if a patient were to accidentally attempt to remove one. First there is the Checkpoint N10, a compact detection system that’s just as effective as the ones we use in our retail stores. This almost invisible monitoring choice can be attached to the door so they are not in the way or detract from the professional look of the office. Add another tool, the Alpha Thunder Tag, and the circle is complete. These tags attach to the device that needs to be protected and they are the trigger for the alarm if someone tries to remove it from the premises. They will also self-alarm if they are tampered with, or if the patient would try to remove them from the device. It’s a win-win package for the security needed in the new age of the medical field.
For more information on these devices and more, contact us or call 1.770.426.0547