#10 WAB
Is A Sensormatic System The Cure To All My Shoplifting Woes?
The short answer is NO a Sensormatic System is not the total solution. By itself, your Sensormatic System is not going to stop all your shoplifting problems. However, it will be a VERY important part of the puzzle. As the former Director of Loss Prevention for several major companies, I have more than just a little experience with this topic. I started my loss prevention career at the store level, apprehending shoplifters. As I moved closer to the Board Room, eventually as the Chairman of the Board for the Georgia Retail Association, I saw what it took for companies large and small to fix the shoplifting problem.
For medium to small retailers there are two solutions to shoplifting. The first part is an Electronic Article Surveillance (EAS) system such as a Sensormatic System. The second part to the solution is an alert and WELL trained staff. I outline most of that in my book which is available online at Amazon and at Barnes & Noble. So let’s explore that in a bit more depth.
Sensormatic systems although simple in scope utilize very complex commercial grade equipment. This equipment is pretty straight forward to the retailer and their staff. It consists of pedestals at the customer doors that detect specialized Sensormatic labels and tags that are placed by staff on merchandise. These labels and tags are either deactivated (labels) or removed (tags) at checkout.
A legitimate customer that makes a purchase walks out the door with their merchandise and goes on their way. A shoplifter that attempts to steal merchandise triggers the pedestals visual and audible alarm, alerting staff. Merchandise is protected 24/7. Labels are disposable and after deactivation go out the door with the merchandise packaging. Tags or more correctly “hard tags” are removed by staff to be reused over and over.
Sensormatic Systems are very cost effective, even more so when you consider what the real cost of a stolen piece of merchandise is. If you lose a $50 piece of merchandise take that number and divide it by your after expenses profit margin (the average is about 2%). So $50/0.02 = $2500.00. That is what you will have to sell to break even on the $50 loss!
The second and as important side to keeping shoplifters at bay is keeping your staff trained. We can help you with this. Our philosophy is that if you are profitable then so are we. Just installing a Sensormatic System without training will not work. At first, you would see some benefit but your losses will begin to creep back up. The same is also true in reverse. Training without a system will not deliver long-term, sustained benefits.
So what kind of training do you and your staff need? Of course, we want you to know how to use the system. How it functions, what problems can arise and how to use Sensormatic tags and labels to their maximum benefit. However, you have to go further. What do you do when you encounter a situation when a customer triggers and alarm? You must have a consistent, customer service approach to an alarm.
In addition we also teach you how to spot and deter shoplifters. The Sensormatic System is your backup. We want to deter the shoplifter the moment they come into the store. It is actually quite easy to spot a shoplifter, if you know what to look for. Once you suspect that someone is trying or may steal from you then you need to approach that situation with certain customer service skills that will deter the shoplifter but delight the good customer. Our method may even lead to add-on sales from your good customers. You see shoplifters hate attention. We help you to exploit that.
So a Sensormatic System and support by Loss Prevention Systems, Inc. together will help you to cure your shoplifting woes. Contact us today about a Sensormatic System for your store and learn more about our great training program that you get FREE of charge with your system. Call 1-770-426-0547 today.
The short answer is NO a Sensormatic System is not the total solution. By itself, your Sensormatic System is not going to stop all your shoplifting problems. However, it will be a VERY important part of the puzzle. As the former Director of Loss Prevention for several major companies, I have more than just a little experience with this topic. I started my loss prevention career at the store level, apprehending shoplifters. As I moved closer to the Board Room, eventually as the Chairman of the Board for the Georgia Retail Association, I saw what it took for companies large and small to fix the shoplifting problem.
For medium to small retailers there are two solutions to shoplifting. The first part is an Electronic Article Surveillance (EAS) system such as a Sensormatic System. The second part to the solution is an alert and WELL trained staff. I outline most of that in my book which is available online at Amazon and at Barnes & Noble. So let’s explore that in a bit more depth.
Sensormatic systems although simple in scope utilize very complex commercial grade equipment. This equipment is pretty straight forward to the retailer and their staff. It consists of pedestals at the customer doors that detect specialized Sensormatic labels and tags that are placed by staff on merchandise. These labels and tags are either deactivated (labels) or removed (tags) at checkout.
A legitimate customer that makes a purchase walks out the door with their merchandise and goes on their way. A shoplifter that attempts to steal merchandise triggers the pedestals visual and audible alarm, alerting staff. Merchandise is protected 24/7. Labels are disposable and after deactivation go out the door with the merchandise packaging. Tags or more correctly “hard tags” are removed by staff to be reused over and over.
Sensormatic Systems are very cost effective, even more so when you consider what the real cost of a stolen piece of merchandise is. If you lose a $50 piece of merchandise take that number and divide it by your after expenses profit margin (the average is about 2%). So $50/0.02 = $2500.00. That is what you will have to sell to break even on the $50 loss!
The second and as important side to keeping shoplifters at bay is keeping your staff trained. We can help you with this. Our philosophy is that if you are profitable then so are we. Just installing a Sensormatic System without training will not work. At first, you would see some benefit but your losses will begin to creep back up. The same is also true in reverse. Training without a system will not deliver long-term, sustained benefits.
So what kind of training do you and your staff need? Of course, we want you to know how to use the system. How it functions, what problems can arise and how to use Sensormatic hard tags and labels to their maximum benefit. However, you have to go further. What do you do when you encounter a situation when a customer triggers and alarm? You must have a consistent, customer service approach to an alarm.
In addition we also teach you how to spot and deter shoplifters. The Sensormatic System is your backup. We want to deter the shoplifter the moment they come into the store. It is actually quite easy to spot a shoplifter, if you know what to look for. Once you suspect that someone is trying or may steal from you then you need to approach that situation with certain customer service skills that will deter the shoplifter but delight the good customer. Our method may even lead to add-on sales from your good customers. You see shoplifters hate attention. We help you to exploit that.
So a Sensormatic System and support by Loss Prevention Systems, Inc. together will help you to cure your shoplifting woes. Contact us today about a Sensormatic System for your store and learn more about our great training program that you get FREE of charge with your system. Call 1-770-426-0547 today.
WC Blog 770
Clothing Security -3
Sensormatic Tags – 3
Are You Contributing To Dangerous Crimes When You Don’t Use Sensormatic Tags? Part 2
This two-part series on clothing security and the use of anti-theft tags stemmed from an article I viewed about a shoplifter fleeing from police and crashing her car. In the suspect’s vehicle were two televisions she had stolen from Walmart and a pair of stolen jeans. I mentioned that I did not know if the televisions had security devices on them but if the jeans came from the same store I was fairly certain no Sensormatic tags were used on them. My lead up was to the dangers shoplifters create to others when they lead police on high speed chases to get away for a theft crime. I am not pointing a finger at the police for the pursuit. I am suggesting that if store owners and management would tag ALL of their merchandise the number of these dangerous situations would decline…DRAMATICALLY. But being a person who is sometimes accused of making a point and then driving it into the ground, in this article I am going to discuss other dangers those retailers may be helping contribute to the problem.
In a February 9, 2019 news story from abc7ny.com “Alleged Victoria’s Secret shoplifter pepper sprays Long Island police”, a 29 year old woman is accused of trying to steal $1,000 worth of merchandise from Victoria’s Secret. During the investigation and arrest the suspect, “…began kicking, punching, biting and spitting at them.” The suspect also, “sprayed pepper spray at both officers.” The suspect was also charged with being in possession of burglary tools. In nbcphiladelphia.com, November23, 2018, the following story appeared, “Shoplifter Pepper-Sprays Worker Trying to Stop Her Police Say”. According to this story a suspected shoplifter was approached by an employee about merchandise she had concealed in a bag at a Macy’s store. When the employee confronted her she pepper sprayed him. Last, I came across this doozy of a story on ktla.com, Dec. 18. 2018, by Marissa Wenzke, “Target Employee Stabbed by Accused Shoplifter in Pasadena: Police”. In this instance, “A Target employee who confronted someone about allegedly shoplifting at a Pasadena store was stabbed in the leg by the accused thief…” All three of the stores in these news reports carry clothing. Whether that is what the shoplifters were trying to steal is unknown. I would feel confident guessing that was the case in at least the Victoria’s Secret Store and more likely than not in the Macy’s store. What I don’t know is if the merchandise that was being taken was protected with clothing security tags or any form of anti-theft device.
Loss Prevention Systems, Inc. recognizes the inherent dangers all shoplifters pose to employees and customers. That is why when they are consulting with clients on matters of shortage reduction and theft prevention one of the most important recommendations they make is that the client use Sensormatic tags and install Sensormatic towers. Shoplifters prefer not to go to stores where aggressive merchandise tagging takes place. They risk picking up merchandise that will cause an alarm and alert store employees. Anti-theft equipment is a deterrent and sends most criminals scurrying to stores where they won’t contend with alarms (or good customer service). Deter these crooks from entering your store and you keep everyone who works for you or shops in your business safer than they would be otherwise.
I would further argue, as I did in Part 1, that when stores do NOT use clothing security tags or other devices they are actually contributing to the increased danger their customers and employees face. I am not saying this is intentional as many small retailers are under the false assumption that they cannot afford a Sensormatic system. This is a false assumption and if you happen to be one of those retailers please visit LPSI’s ROI Calculator tab on their website to find out how affordable a system can be. Despite the reasons a retail loss prevention system may not be installed if it isn’t there the shoplifters know and I assure you that they are making you a target for their activity. That means you are helping to create a dangerous workplace.
Many shoplifters are violent as you have seen in just a few sample articles. There are many, many more such stories out there and I will share them in future articles. What I hope you realize is most dangerous shoplifting incidents can be avoided through the use of Sensormatic tags and systems and professional training (also provided by LPSI). People want to shop where they feel safe, are you doing all you can to help create that environment in your store?
For more information about Sensormatic tags contact us or call 1.770.426.0547.
This two-part series on clothing security and the use of anti-theft tags stemmed from an article I viewed about a shoplifter fleeing from police and crashing her car. In the suspect’s vehicle were two televisions she had stolen from Walmart and a pair of stolen jeans. I mentioned that I did not know if the televisions had security devices on them but if the jeans came from the same store I was fairly certain no Sensormatic tags were used on them. My lead up was to the dangers shoplifters create to others when they lead police on high speed chases to get away for a theft crime. I am not pointing a finger at the police for the pursuit. I am suggesting that if store owners and management would tag ALL of their merchandise the number of these dangerous situations would decline…DRAMATICALLY. But being a person who is sometimes accused of making a point and then driving it into the ground, in this article I am going to discuss other dangers those retailers may be helping contribute to the problem.
In a February 9, 2019 news story from abc7ny.com “Alleged Victoria’s Secret shoplifter pepper sprays Long Island police”, a 29 year old woman is accused of trying to steal $1,000 worth of merchandise from Victoria’s Secret. During the investigation and arrest the suspect, “…began kicking, punching, biting and spitting at them.” The suspect also, “sprayed pepper spray at both officers.” The suspect was also charged with being in possession of burglary tools. In nbcphiladelphia.com, November23, 2018, the following story appeared, “Shoplifter Pepper-Sprays Worker Trying to Stop Her Police Say”. According to this story a suspected shoplifter was approached by an employee about merchandise she had concealed in a bag at a Macy’s store. When the employee confronted her she pepper sprayed him. Last, I came across this doozy of a story on ktla.com, Dec. 18. 2018, by Marissa Wenzke, “Target Employee Stabbed by Accused Shoplifter in Pasadena: Police”. In this instance, “A Target employee who confronted someone about allegedly shoplifting at a Pasadena store was stabbed in the leg by the accused thief…” All three of the stores in these news reports carry clothing. Whether that is what the shoplifters were trying to steal is unknown. I would feel confident guessing that was the case in at least the Victoria’s Secret Store and more likely than not in the Macy’s store. What I don’t know is if the merchandise that was being taken was protected with clothing security tags or any form of anti-theft device.
Loss Prevention Systems, Inc. recognizes the inherent dangers all shoplifters pose to employees and customers. That is why when they are consulting with clients on matters of shortage reduction and theft prevention one of the most important recommendations they make is that the client use Sensormatic tags and install Sensormatic towers. Shoplifters prefer not to go to stores where aggressive merchandise tagging takes place. They risk picking up merchandise that will cause an alarm and alert store employees. Anti-theft equipment is a deterrent and sends most criminals scurrying to stores where they won’t contend with alarms (or good customer service). Deter these crooks from entering your store and you keep everyone who works for you or shops in your business safer than they would be otherwise.
I would further argue, as I did in Part 1, that when stores do NOT use clothing security tags or other devices they are actually contributing to the increased danger their customers and employees face. I am not saying this is intentional as many small retailers are under the false assumption that they cannot afford a Sensormatic system. This is a false assumption and if you happen to be one of those retailers please visit LPSI’s ROI Calculator tab on their website to find out how affordable a system can be. Despite the reasons a retail loss prevention system may not be installed if it isn’t there the shoplifters know and I assure you that they are making you a target for their activity. That means you are helping to create a dangerous workplace.
Many shoplifters are violent as you have seen in just a few sample articles. There are many, many more such stories out there and I will share them in future articles. What I hope you realize is most dangerous shoplifting incidents can be avoided through the use of Sensormatic tags and systems and professional training (also provided by LPSI). People want to shop where they feel safe, are you doing all you can to help create that environment in your store?
For more information about Sensormatic tags contact us or call 1.770.426.0547.
Loss Prevention Calculator – 4 WC Blog 772
Loss Prevention Pays for Itself – how fast? -3
Loss Prevention Pays For Itself – How Fast? The Loss Prevention Calculator Can Give You The Answer
I can tell you what the return on investment would be if you were to purchase a Sensormatic System by using the Loss Prevention Calculator. I can tell you that you will probably trim your shortage by almost half and quite possibly more. I can tell you that an electronic article system is probably a lot more affordable than you ever imagined. I can tell you that with a Sensormatic system Loss Prevention pays for itself – how fast? Well the how fast is answered when you use the Loss Prevention Calculator on the Loss Prevention Systems, Inc. website. Can I tell you everything you might want to know about how a Loss Prevention System will work in your store or how effective it will be? Unfortunately the answer to THAT question is no.
The reason I can’t answer how a Loss Prevention System will work in your store or how effective it will be is because there are multiple factors to take into consideration. Here are a couple of things that I would have to consider in the equation:
• How much merchandise are you planning to protect? Are you going to use Sensormatic labels and tags in a limited fashion? Are you only going to attach tags to some items or only merchandise over a certain price point? It does make a difference. The more merchandise that is protected the lower the chances that theft will take place.
• Are you only going to rely on the protection of electronic article surveillance alarms sounding or are you going to take advantage of the training opportunities offered by Loss Prevention Systems, Inc.? Trained personnel who know how to identify crooks, tag merchandise properly and the function customer service plays in deterring theft all make a difference in the effectiveness of a Loss Prevention System.
• Are you willing to consider installing Sensormatic towers that will allow interchangeable advertising panels to be placed in them? Increasing sales can lower shortage as a percentage to sales and advertising is a great way to appeal to your customers.
• Will you include a people counting device in your Sensormatic tower to track your customer traffic? Tracking foot traffic can help retailers increase sales through improved employee scheduling. Schedule employees when patterns indicate customers are in the store to help improve checkout wait times and customer service on the floor.
• Will you add in the Sensormatic Shrink Management as a Service feature? An electronic article surveillance alarm reporting tool that can help you improve alarm responses and identify trends in alarm occurrences. Used in conjunction with a Sensormatic camera attached to your towers and you can identify shoplifters and put a stop to future theft activity.
A Sensormatic security system can include much more than the towers and the tags to protect a store. That is why when I say Loss Prevention pays for itself – how fast? I am hesitant to give a firm answer.
Think about it in this way. If you purchase a house and add deadbolts to the doors you have increased the safety of your home by a certain margin. Add an alarm and monitoring service to your home and you have increased the security by another factor. Toss in a camera or two and you have multiplied the safety of your home once more. A Sensormatic system is much the same. You get great protection with alarm pedestals and tags but amplify the impact of that system with other features. The initial cost will be a bit more but ultimately the returns are greater too. You also cannot easily figure how much growth will result from people counting devices and advertising panels. Loss Prevention Systems, Inc.’s Loss Prevention Calculator CAN show you how you will reduce your shortage by almost half with a Loss Prevention system and give a good indicator of how fast it will pay for itself through savings in shortage reduction based on how much you are willing to invest.
Loss Prevention pays for itself – how fast? That is a question that you can explore more in depth with the folks at Loss Prevention Systems, Inc. after you give their Free Loss Prevention Calculator a try. Once you see how impactful a basic system can be, you can ask them about other ways they can help you grow your business through shortage reduction and profit growth. A word of warning, you won’t get a call from them after using their calculator you will have to reach out to them because there is no obligation or tracking when you access this feature. So what are you waiting for? Try out the calculator and learn how fast you can start saving money, today!
Need information on the Loss Prevention Calculator? Give us a call at 1.770.426.0547 now.
I can tell you what the return on investment would be if you were to purchase a Sensormatic System by using the Loss Prevention Calculator. I can tell you that you will probably trim your shortage by almost half and quite possibly more. I can tell you that an electronic article system is probably a lot more affordable than you ever imagined. I can tell you that with a Sensormatic system Loss Prevention pays for itself – how fast? Well the how fast is answered when you use the Loss Prevention Calculator on the Loss Prevention Systems, Inc. website. Can I tell you everything you might want to know about how a Loss Prevention System will work in your store or how effective it will be? Unfortunately the answer to THAT question is no.
The reason I can’t answer how a Loss Prevention System will work in your store or how effective it will be is because there are multiple factors to take into consideration. Here are a couple of things that I would have to consider in the equation:
• How much merchandise are you planning to protect? Are you going to use Sensormatic labels and tags in a limited fashion? Are you only going to attach tags to some items or only merchandise over a certain price point? It does make a difference. The more merchandise that is protected the lower the chances that theft will take place.
• Are you only going to rely on the protection of electronic article surveillance alarms sounding or are you going to take advantage of the training opportunities offered by Loss Prevention Systems, Inc.? Trained personnel who know how to identify crooks, tag merchandise properly and the function customer service plays in deterring theft all make a difference in the effectiveness of a Loss Prevention System.
• Are you willing to consider installing Sensormatic towers that will allow interchangeable advertising panels to be placed in them? Increasing sales can lower shortage as a percentage to sales and advertising is a great way to appeal to your customers.
• Will you include a people counting device in your Sensormatic tower to track your customer traffic? Tracking foot traffic can help retailers increase sales through improved employee scheduling. Schedule employees when patterns indicate customers are in the store to help improve checkout wait times and customer service on the floor.
• Will you add in the Sensormatic Shrink Management as a Service feature? An electronic article surveillance alarm reporting tool that can help you improve alarm responses and identify trends in alarm occurrences. Used in conjunction with a Sensormatic camera attached to your towers and you can identify shoplifters and put a stop to future theft activity.
A Sensormatic security system can include much more than the towers and the tags to protect a store. That is why when I say Loss Prevention pays for itself – how fast? I am hesitant to give a firm answer.
Think about it in this way. If you purchase a house and add deadbolts to the doors you have increased the safety of your home by a certain margin. Add an alarm and monitoring service to your home and you have increased the security by another factor. Toss in a camera or two and you have multiplied the safety of your home once more. A Sensormatic system is much the same. You get great protection with alarm pedestals and tags but amplify the impact of that system with other features. The initial cost will be a bit more but ultimately the returns are greater too. You also cannot easily figure how much growth will result from people counting devices and advertising panels. Loss Prevention Systems, Inc.’s Loss Prevention Calculator CAN show you how you will reduce your shortage by almost half with a Loss Prevention system and give a good indicator of how fast it will pay for itself through savings in shortage reduction based on how much you are willing to invest.
Loss Prevention pays for itself – how fast? That is a question that you can explore more in depth with the folks at Loss Prevention Systems, Inc. after you give their Free Loss Prevention Calculator a try. Once you see how impactful a basic system can be, you can ask them about other ways they can help you grow your business through shortage reduction and profit growth. A word of warning, you won’t get a call from them after using their calculator you will have to reach out to them because there is no obligation or tracking when you access this feature. So what are you waiting for? Try out the calculator and learn how fast you can start saving money, today!
Need information on the Loss Prevention Calculator? Give us a call at 1.770.426.0547 now.
sensormatic labels – 4 WC Blog 781
Stop Shoplifting – 3
‘Cents’less Acts Of Violence Can Be Averted With Sensormatic Labels
As I read the news stories on Loss Prevention, retail and even Google searches I find I want to see retailers stop shoplifting more than I ever did in the past. While I have always detested the crime of shoplifting and have had more than my own share of violent encounters, it seems the problem of violence has grown exponentially. I just saw a video on abc7chicago.com of a security guard fighting with a shoplifter in a 99 cent store! You read that correctly a fight in a 99 cent store. I don’t know if it is more shocking that a store selling merchandise valued at less than a dollar has a security guard in it or that a fight broke out in that store. Added to that was the video showed the shoplifter removing something from a bag and then throwing it at the security guard and then tipping over a sunglass fixture. I don’t want to paint the security guard as a totally helpless victim because according to the report he aimed pepper spray at the suspect and it appears he punched her (although it took place after she threw the item at him). Do a Google search of shoplifter fights and things get even uglier. What are store owners to do? Do you just give up and let people steal and hope it isn’t enough to put you out of business? Do you hire security guards (if you can afford them) and risk fights? There is an alternate solution and that is the use of Sensormatic labels and tags to prevent people from trying to steal in the first place.
Before I continue let me make it clear that I am not telling you that the use of electronic article surveillance will stop shoplifting completely. I promise what it will do is reduce your store shrinkage significantly. The installation of Sensormatic pedestals and application of Sensormatic labels to your merchandise have been proven to have a dramatic impact on the amount of shoplifting taking place in a store. It is such a powerful tool that Loss Prevention Systems, Inc. has created a free to use ROI (return on investment) calculator. The calculator assumes a store will reduce shrinkage by about half a percent by installing a complete Sensormatic security system. Ponder the advantages that means for a business. Not only does a store reduce losses which is a victory in and of itself the store also becomes safer.
How do I come to that conclusion? If you reduce the number of shoplifters coming to your location because you have put up obstacles in the form of electronic article surveillance tags and towers you reduce the chances of violent activity by these same people. Shoplifters have a tendency to go to the stores they deem are easy pickings. When the risk of getting caught increases because of anti-theft devices they prefer to go where there is no system in place. Yes, I detest the shoplifters and have a special revulsion towards the violent sort of thief. I would prefer they were all in jail but obviously that is not going to happen. In light of this, I am telling retailers to install a Sensormatic system to drive out this element and shoo them elsewhere.
I watched the video from the 99 cent store several times. I paused and looked carefully at the entrance doorways in the frames that were clear to see. There was no sign of any type of electronic article surveillance tower in the any of those pictures. So let’s recap for clarity’s sake, No Sensormatic labels or pedestals, one belligerent shoplifting suspect throwing merchandise with other customers nearby and one security guard using pepper spray and punching at a shoplifting suspect. To this seasoned Loss Prevention professional it is a recipe for disaster.
Would the store stop shoplifting in this case had they used Sensormatic labels on the merchandise they were selling? At a 99 cent store I would imagine they could have used labels on at least the items that are found to be high shortage for this type of business. Training of employees on how to handle a suspected shoplifter situation would have also been helpful and could have diffused this incident or helped address it in a different manner. Loss Prevention Systems, Inc. can help you with training too because employee safety is just as important to them as their client’s financial success.
Whether your store deals in dollars or cents you need to stop shoplifting from taking place. It can cost you a lot of money and it can create a dangerous environment for your customers and employees by encouraging violent crooks to take advantage of your business. Improve your store all around with a Sensormatic system.
Get more information on Sensormatic labels, contact us or call 1.770.426.0547 today.
As I read the news stories on Loss Prevention, retail and even Google searches I find I want to see retailers stop shoplifting more than I ever did in the past. While I have always detested the crime of shoplifting and have had more than my own share of violent encounters, it seems the problem of violence has grown exponentially. I just saw a video on abc7chicago.com of a security guard fighting with a shoplifter in a 99 cent store! You read that correctly a fight in a 99 cent store. I don’t know if it is more shocking that a store selling merchandise valued at less than a dollar has a security guard in it or that a fight broke out in that store. Added to that was the video showed the shoplifter removing something from a bag and then throwing it at the security guard and then tipping over a sunglass fixture. I don’t want to paint the security guard as a totally helpless victim because according to the report he aimed pepper spray at the suspect and it appears he punched her (although it took place after she threw the item at him). Do a Google search of shoplifter fights and things get even uglier. What are store owners to do? Do you just give up and let people steal and hope it isn’t enough to put you out of business? Do you hire security guards (if you can afford them) and risk fights? There is an alternate solution and that is the use of Sensormatic labels and tags to prevent people from trying to steal in the first place.
Before I continue let me make it clear that I am not telling you that the use of electronic article surveillance will stop shoplifting completely. I promise what it will do is reduce your store shrinkage significantly. The installation of Sensormatic pedestals and application of Sensormatic labels to your merchandise have been proven to have a dramatic impact on the amount of shoplifting taking place in a store. It is such a powerful tool that Loss Prevention Systems, Inc. has created a free to use ROI (return on investment) calculator. The calculator assumes a store will reduce shrinkage by about half a percent by installing a complete Sensormatic security system. Ponder the advantages that means for a business. Not only does a store reduce losses which is a victory in and of itself the store also becomes safer.
How do I come to that conclusion? If you reduce the number of shoplifters coming to your location because you have put up obstacles in the form of electronic article surveillance tags and towers you reduce the chances of violent activity by these same people. Shoplifters have a tendency to go to the stores they deem are easy pickings. When the risk of getting caught increases because of anti-theft devices they prefer to go where there is no system in place. Yes, I detest the shoplifters and have a special revulsion towards the violent sort of thief. I would prefer they were all in jail but obviously that is not going to happen. In light of this, I am telling retailers to install a Sensormatic system to drive out this element and shoo them elsewhere.
I watched the video from the 99 cent store several times. I paused and looked carefully at the entrance doorways in the frames that were clear to see. There was no sign of any type of electronic article surveillance tower in the any of those pictures. So let’s recap for clarity’s sake, No Sensormatic labels or pedestals, one belligerent shoplifting suspect throwing merchandise with other customers nearby and one security guard using pepper spray and punching at a shoplifting suspect. To this seasoned Loss Prevention professional it is a recipe for disaster.
Would the store stop shoplifting in this case had they used Sensormatic labels on the merchandise they were selling? At a 99 cent store I would imagine they could have used labels on at least the items that are found to be high shortage for this type of business. Training of employees on how to handle a suspected shoplifter situation would have also been helpful and could have diffused this incident or helped address it in a different manner. Loss Prevention Systems, Inc. can help you with training too because employee safety is just as important to them as their client’s financial success.
Whether your store deals in dollars or cents you need to stop shoplifting from taking place. It can cost you a lot of money and it can create a dangerous environment for your customers and employees by encouraging violent crooks to take advantage of your business. Improve your store all around with a Sensormatic system.
Get more information on Sensormatic labels, contact us or call 1.770.426.0547 today.
Anti-shoplifting – 5 WC Blog 785
Sensormatic Security System – 4
Fix Your Malfunctioning Monstrosity By Purchasing A New Anti-Shoplifting System.
Although it is not called an anti-shoplifting system (it is an anti-theft system) the library where I work does have a RFID system in place to keep people from walking out with library materials. About a week or so ago our system began alarming with no one around. What a nuisance! The alarm was doing what it was intended to do, attract the attention of employees but it was loud and after a few minutes a major distraction to patrons. I walked over and looked for a cause for the alarms but there wasn’t anything obvious in the area. I unplugged the system and plugged it back in but to no avail. No sooner did I walk away than the alarm started acting up again. Once more I looked around and could find no cause for the issue. There was a trash can nearby but it did not have anything in it that would have set off the tower. Finally, with no other recourse (besides allowing the alarm to drive out all of the patrons) I unplugged the tower and submitted a ticket to our technology staff. It would have been so much easier if this had been a retail store with a Sensormatic security system instead of this RFID company.
When I was a Loss Prevention Manager and an equipment failure or problem happened with a retail anti-shoplifting system I used to have the ability to put in a service call on my own. The response was usually quick. In the meantime, I would have to lose the protection of the system because I would unplug the unit. The erratic alarms and chirping were a distraction to customers and a signal to shoplifters that the system was out of order. Today’s technology allows a retailer to have a security system remotely analyzed and in some cases worked on without a technician having to come out to the store. It is a pain to wait for a system to be fixed. You worry about the criminals who are going to take advantage of your “down time”. With the purchase of a Sensormatic security system from Loss Prevention Systems, Inc. that down time may no longer present an issue for your store.
When you are deciding on where you should purchase your anti-shoplifting system you need to consider that Loss Prevention Systems, Inc. offers remote service to their clients. To quote their website, “A simple connection allows Loss Prevention Systems, Inc. to conduct remote maintenance and fix some issues without an onsite service call at a fraction of the price.” It doesn’t get any clearer than that. I can also tell you that after having a conversation with Bill Bregar the CEO of Loss Prevention Systems, Inc. he takes his commitments to his clients seriously. If your Sensormatic security system has a problem and it cannot be resolved remotely you are going to get a Sensormatic certified technician to complete the work. I have worked with sub-contractors in the past. Some are good at what they do but there are others who are not and it can be a hit or miss proposition with which one you would get. A Sensormatic certified technician knows the equipment and how to repair it properly.
An anti-shoplifting system has to work consistently if it is going to be effective at saving your store money. If you have a system that is constantly in need of attention to keep it operating you have a real problem on your hands. If you have a system that seems like it is on its’ last legs it may be time to look for a replacement and it may not be as expensive as you think it will be. A visit to the Loss Prevention ROI Calculator will show you how much you could save in shortage with a new (fully functional) Sensormatic security system. It will also show you how long it would take for a new system to pay for itself. What I am trying to get at is a broken down system is costing you money in service calls and stolen merchandise. A new system will pay for itself over time and with the purchase of a standard Sensormatic system from Loss Prevention Systems, Inc. you also get a one year warranty! Get on the road to savings with a reliable anti-shoplifting system.
Need information on an anti-shoplifting system? Give us a call at 1.770.426.0547 now.
Although it is not called an anti-shoplifting system (it is an anti-theft system) the library where I work does have a RFID system in place to keep people from walking out with library materials. About a week or so ago our system began alarming with no one around. What a nuisance! The alarm was doing what it was intended to do, attract the attention of employees but it was loud and after a few minutes a major distraction to patrons. I walked over and looked for a cause for the alarms but there wasn’t anything obvious in the area. I unplugged the system and plugged it back in but to no avail. No sooner did I walk away than the alarm started acting up again. Once more I looked around and could find no cause for the issue. There was a trash can nearby but it did not have anything in it that would have set off the tower. Finally, with no other recourse (besides allowing the alarm to drive out all of the patrons) I unplugged the tower and submitted a ticket to our technology staff. It would have been so much easier if this had been a retail store with a Sensormatic security system instead of this RFID company.
When I was a Loss Prevention Manager and an equipment failure or problem happened with a retail anti-shoplifting system I used to have the ability to put in a service call on my own. The response was usually quick. In the meantime, I would have to lose the protection of the system because I would unplug the unit. The erratic alarms and chirping were a distraction to customers and a signal to shoplifters that the system was out of order. Today’s technology allows a retailer to have a security system remotely analyzed and in some cases worked on without a technician having to come out to the store. It is a pain to wait for a system to be fixed. You worry about the criminals who are going to take advantage of your “down time”. With the purchase of a Sensormatic security system from Loss Prevention Systems, Inc. that down time may no longer present an issue for your store.
When you are deciding on where you should purchase your anti-shoplifting system you need to consider that Loss Prevention Systems, Inc. offers remote service to their clients. To quote their website, “A simple connection allows Loss Prevention Systems, Inc. to conduct remote maintenance and fix some issues without an onsite service call at a fraction of the price.” It doesn’t get any clearer than that. I can also tell you that after having a conversation with Bill Bregar the CEO of Loss Prevention Systems, Inc. he takes his commitments to his clients seriously. If your Sensormatic security system has a problem and it cannot be resolved remotely you are going to get a Sensormatic certified technician to complete the work. I have worked with sub-contractors in the past. Some are good at what they do but there are others who are not and it can be a hit or miss proposition with which one you would get. A Sensormatic certified technician knows the equipment and how to repair it properly.
An anti-shoplifting system has to work consistently if it is going to be effective at saving your store money. If you have a system that is constantly in need of attention to keep it operating you have a real problem on your hands. If you have a system that seems like it is on its’ last legs it may be time to look for a replacement and it may not be as expensive as you think it will be. A visit to the Loss Prevention ROI Calculator will show you how much you could save in shortage with a new (fully functional) Sensormatic security system. It will also show you how long it would take for a new system to pay for itself. What I am trying to get at is a broken down system is costing you money in service calls and stolen merchandise. A new system will pay for itself over time and with the purchase of a standard Sensormatic system from Loss Prevention Systems, Inc. you also get a one year warranty! Get on the road to savings with a reliable anti-shoplifting system.
Need information on an anti-shoplifting system? Give us a call at 1.770.426.0547 now.
