Anti-shoplifting-3 WC Blog 139
retail theft prevention-3
Retail Theft Prevention Efforts Spoil An Ice Cream Party
Retail theft prevention comes in all kinds of forms when you work in Assets Protection, sometimes the job is to stop shoplifting, on occasion it’s to prevent theft of time, in some situations the effort is to stop the theft of cash or company property. Every once in a while you see theft that is just odd and it makes you scratch your head wondering what in the world that person was thinking. I had just such a case when I worked as an Assets Protection Manager for a big box retail store.
One of the responsibilities of my position was to work an overnight shift once a month. Whether we had an active investigation or not, the idea was that we could monitor our overnight cleaning crew, our logistics team if we had an overnight or early morning unload or we could watch for opening and closing procedure compliance. Sometimes we would use the time to update retail theft prevention tactics such as moving cameras or inspecting anti-shoplifting devices and equipment such as Checkpoint deactivation pads and antennas. If you were having a good night you could potentially uncover a theft case and initiate a new investigation.
On one particular night I was able to sneak into the building prior to closing and get situated in the security office. The night began with an observation of the arrival of the cleaning crew and then the closing procedures of the store Leader On Duty and the team members. The employees finished recovering the store from a busy shopping day, closed out registers and then exited and secured the building, following the company best practices. In the meantime the cleaning crew began their preparations for vacuuming, sweeping floors, running the floor scrubber and emptying trash making the store ready for the next day.
My experience with cleaning crew cases was that after the store employees would leave for the night, the theft activity would begin. The key to catching theft during an observation was to try to focus on the person with opportunity to steal, watch areas that were known “hot spots” or to watch for behaviors that were indicative of someone intending to steal. Frequently food was a typical “hot spot” for cleaning crew theft. Check lane candy and snacks, soda coolers and in the case of our store, a food court area with a fast food type menu. This particular night I watched one of the cleaning crew members as he began sweeping and cleaning in our food service area. In anti-shoplifting efforts there are certain behaviors Loss Prevention personnel are trained to look for and this guy was displaying them.
The worker swept the floor and began collecting trash in the food court and after some time decided it was time for a break. Our food service sold ice cream by the scoop or in cones, so there was a freezer unit with tubs of ice cream in this area. Our hard working cleaning employee decided that he needed to re-energize with some sustenance and so, he opened the freezer, reached in and scooped out a refreshing ice cream desert. Did I mention a scoop? No, there was no scoop and this was my head scratching moment. The employee reached into the ice cream bin with his hand scooped out a handful of ice cream and ate it, not just once, but TWICE! YUCK! No anti-shoplifting device was going to stop THIS activity. After several more surveillances I did end up catching the employee stealing other small items and closed the case. And just in case anyone was curious, no, I did not leave the ice cream bin in place. I removed it and we took the loss on it, but I did stay away from the ice cream for quite some time afterwards.
Yes, retail theft prevention measures were possible in this situation. Keys for the ice cream display case were available but never used. I don’t think any of us ever thought someone would steal ice cream, let alone scoop it out like this character did. After the case was closed, displays were properly locked at the end of a shift.
Need more information on retail theft prevention? Give us a call at 1.770.426.0547 now.
Retail theft prevention comes in all kinds of forms when you work in Assets Protection, sometimes the job is to stop shoplifting, on occasion it’s to prevent theft of time, in some situations the effort is to stop the theft of cash or company property. Every once in a while you see theft that is just odd and it makes you scratch your head wondering what in the world that person was thinking. I had just such a case when I worked as an Assets Protection Manager for a big box retail store.
One of the responsibilities of my position was to work an overnight shift once a month. Whether we had an active investigation or not, the idea was that we could monitor our overnight cleaning crew, our logistics team if we had an overnight or early morning unload or we could watch for opening and closing procedure compliance. Sometimes we would use the time to update retail theft prevention tactics such as moving cameras or inspecting anti-shoplifting devices and equipment such as Checkpoint deactivation pads and antennas. If you were having a good night you could potentially uncover a theft case and initiate a new investigation.
On one particular night I was able to sneak into the building prior to closing and get situated in the security office. The night began with an observation of the arrival of the cleaning crew and then the closing procedures of the store Leader On Duty and the team members. The employees finished recovering the store from a busy shopping day, closed out registers and then exited and secured the building, following the company best practices. In the meantime the cleaning crew began their preparations for vacuuming, sweeping floors, running the floor scrubber and emptying trash making the store ready for the next day.
My experience with cleaning crew cases was that after the store employees would leave for the night, the theft activity would begin. The key to catching theft during an observation was to try to focus on the person with opportunity to steal, watch areas that were known “hot spots” or to watch for behaviors that were indicative of someone intending to steal. Frequently food was a typical “hot spot” for cleaning crew theft. Check lane candy and snacks, soda coolers and in the case of our store, a food court area with a fast food type menu. This particular night I watched one of the cleaning crew members as he began sweeping and cleaning in our food service area. In anti-shoplifting efforts there are certain behaviors Loss Prevention personnel are trained to look for and this guy was displaying them.
The worker swept the floor and began collecting trash in the food court and after some time decided it was time for a break. Our food service sold ice cream by the scoop or in cones, so there was a freezer unit with tubs of ice cream in this area. Our hard working cleaning employee decided that he needed to re-energize with some sustenance and so, he opened the freezer, reached in and scooped out a refreshing ice cream desert. Did I mention a scoop? No, there was no scoop and this was my head scratching moment. The employee reached into the ice cream bin with his hand scooped out a handful of ice cream and ate it, not just once, but TWICE! YUCK! No anti-shoplifting device was going to stop THIS activity. After several more surveillances I did end up catching the employee stealing other small items and closed the case. And just in case anyone was curious, no, I did not leave the ice cream bin in place. I removed it and we took the loss on it, but I did stay away from the ice cream for quite some time afterwards.
Yes, retail theft prevention measures were possible in this situation. Keys for the ice cream display case were available but never used. I don’t think any of us ever thought someone would steal ice cream, let alone scoop it out like this character did. After the case was closed, displays were properly locked at the end of a shift.
Need more information on retail theft prevention? Give us a call at 1.770.426.0547 now.
As I was preparing to write this article, I spent some time reviewing the 2014-2015 Global Retail Theft Report. The report lists “North America Most Stolen Items – by vertical” in a chart. Items that show up are footwear, i-pads, laptop computers, wine and spirits, meat, and building supplies including lumber, but I was interested in something else. I wanted to know roughly how many categories were potentially items that stores would display on peg hooks. If there were enough peg hook merchandise categories, then I had to wonder if this could be an overlooked shortage problem that retailers should be addressing. Interestingly, of 25 most stolen items listed, as few as five and possibly as many as eight categories could include peg hook items. These include fashion accessories, batteries, screws and washers, mobile device accessories and razor blades. In some cases, I could include smaller power tools, small electric toothbrushes, and make-up products. Looking at these numbers the thought occurred to me that the Auto Peg Tag could help make a significant impact to stop shoplifting of these items.
Obviously, peg hook merchandise comes in a variety of shapes and sizes, but for the most part, they tend to be relatively small. This makes them prime targets for shoplifters. They are difficult to detect when someone is carrying them and they are easy to conceal in a pocket, purse or even a backpack. They can also be difficult to protect with soft EAS tags because they may cover up important product information. The Auto Peg Tag is a hard plastic, single piece design that goes over the packaging peg hole. It comes in a bright white or yellow color that makes it and the merchandise easy to see. A “security protected” warning and lock icon are printed on the tags to help deter and stop shoplifting by would-be thieves. The tags are radio frequency sensitive so they work with all Checkpoint electronic article surveillance antennas. One cost savings consideration is that the Auto Peg Tag is reusable so when removed at the point of sales, they are recycled and used on new products.
Having almost 25 years of combined retail experience, I know that many of these peg hook items mentioned are targeted not only by the opportunistic shoplifter, they are also the products desired by professional boosters. Razor blades, cosmetics, electric toothbrushes and batteries frequently turn up for sale at flea markets and warehouses.These Locations are where criminals resell the items they have stolen or where they store them for later sale. The 2014-2015 Global Retail Theft Report confirms this on page 53, “Shoplifting continues to plague the retail industry due to escalating problem of ORC (Organized Retail Theft), easy sale of stolen merchandise through online sites, reduced sales floor coverage and the general perception of shoplifting as a “low risk/non-offensive” crime.
It is important to find ways to stop shoplifting while not hindering the shopping habits of good customers. Locking display cases and locking peg hooks may sound like the best method to curb theft, but they keep honest customers from getting access to merchandise and this can be extremely irritating to your shoppers. These measures may stop shoplifting for the most part but they also require employees to be immediately available to unlock a fixture. Any time customers have to wait for service, such as finding help to unlock a case, there is a good chance they will abandon a purchase. Not losing a sale in order to not lose merchandise is no way to do business. The Auto Peg Tag allows a store to display merchandise so it is accessible to customers and protected against theft with electronic article surveillance technology.
My father used to tell me “Don’t sweat the small stuff”, in the case of peg hook merchandise my advice is DO sweat the small stuff. The loss of little items can cost you big bucks. Use Auto Peg Tags and an electronic article surveillance system to stop shoplifting in your store.
Need more information on Auto Peg Tag? Give us a call at 1.770.426.0547 now.
Stop Shoplifting-3 , CP Systems-2 , Retail Theft Prevention-2
Retail Theft Prevention Vs. Robbery Prevention
I’ve worked in retail for over fifteen years. I started out in the grocery business and then ventured over to the retail pharmacy sector. In both settings, we had to figure out ways to stop shoplifting on a daily basis. The grocery store I worked in had absolutely no retail theft prevention tools: no EAS system, no cameras, nothing. Well, we did have a fake camera. The small retail pharmacy I work for has made leaps and bounds through the years, upgrading their tools and methods to stop shoplifting over the last decade. When I first started with the company, only the couple inner city locations had any sort of camera system, and they were ancient VHS recorders that required you to change the tape daily. Most stores were in the process of getting Checkpoint Systems installed around the time I was hired, though. Now, over a decade later, all of our stores have DVR systems, Checkpoint Systems, and retail theft prevention plans in place. Just like most retailers, we talk with our staff regularly about the importance of deterring shoplifters. But one thing we don’t talk about enough is robbery prevention or what to do if it does happen.
I worked in one location in our pharmacy business for a little over seven years. It is out of the city limits, near several affluent neighborhoods full of million dollar homes. There is a huge lake nearby. And that same store was the setting for four armed robberies. The last three were all prescription drug related, committed by criminals feeding their opioid addictions. They were actually pretty low key incidents, and the perpetrators were not really looking to create a big scene; they just wanted the pills. The very first robbery, however, was a terrifying experience that I hope to never go through again.
We closed at nine back then, and I was walking over to lock the door when three men came inside. They were all dressed in black from head to toe, and I knew immediately what was happening. (The man that lived across the street saw it happening too; I’ll get to him later) Two of the men demanded access to the office and they wanted all the money dumped into a bag. They wanted all of it, everything out of the drawers, and everything in the safe, including the rolled coin! There were three of us there that night, and while one guy held a gun on me dumping the money, another one held a gun to my assistant’s head and told her she better not move. Meanwhile, outside the office, the other guy had my cashier and was literally dragging him through the aisles at gunpoint. My cashier told him there was nobody else in the store, but he wouldn’t stop until he saw for himself. Once the two in the office verified the safe was empty, they made my assistant dump her purse into their bag as well. Then they made us all go to the stock room and told us to stay and count to a thousand. If one of us came out before they got out the front door, they said they’d kill us all. We did as we were told and waited.
However, they had a surprise waiting for them outside. The man that lived across the street was out there waiting. He had already called 911, and he was on the phone with them. He had his gun too. They started firing at him and he fired back. He got several shots into their getaway car. He was hiding behind his big SUV, but one shot ricocheted off something and hit him in the leg. At that point he lit up their car with the rest of the bullets in his clip. They flew out of the parking lot. Then he came in and found us, assured us it was okay to leave, and got us to safety. The police were outside already when we came out, all with our hands up. They got our neighbor to an ambulance to treat his leg, and figured out which way the robbers had gone. (They didn’t get far because of all the damage he had inflicted to their car.) They found the car abandoned, and the men were actually hiding under a boat slip, hoping the police wouldn’t find them in the water. They did find them with no problem, and a year later they all got maximum sentences at their trial.
There is no way to predict a robbery is going to occur, but if one does, your staff needs to know what to do. We did exactly what we were told, kept our heads down, not looking up or making any eye contact, and never once did any of us try to be a hero. We used caution exiting the building afterward, coming out with our hands up to ensure the police knew we were not the bad guys. That seems like an insult to injury, but it’s for everyone’s safety. All those little things were what kept us alive and resulted in the robbers leaving quickly.
Our neighbor recovered quickly and was hailed as a hero. Our friendship with him will never waiver. I have since moved to a couple different locations, and have never had any incidents at either one. I share this story, not to scare my current staff, but to make them aware that it can happen. Please have the conversation with your employees and if it ever does happen in your business, I hope you have a similar outcome. Focus on the daily job to stop shoplifting, but remember knowing what to do in case of a robbery needs to be talked about too.
Need information on how to stop shoplifting? Contact us or call: 1.770.426.0547.
I’ve worked in retail for over fifteen years. I started out in the grocery business and then ventured over to the retail pharmacy sector. In both settings, we had to figure out ways to stop shoplifting on a daily basis. The grocery store I worked in had absolutely no retail theft prevention tools: no EAS system, no cameras, nothing. Well, we did have a fake camera. The small retail pharmacy I work for has made leaps and bounds through the years, upgrading their tools and methods to stop shoplifting over the last decade. When I first started with the company, only the couple inner city locations had any sort of camera system, and they were ancient VHS recorders that required you to change the tape daily. Most stores were in the process of getting Checkpoint Systems installed around the time I was hired, though. Now, over a decade later, all of our stores have DVR systems, Checkpoint Systems, and retail theft prevention plans in place. Just like most retailers, we talk with our staff regularly about the importance of deterring shoplifters. But one thing we don’t talk about enough is robbery prevention or what to do if it does happen.
I worked in one location in our pharmacy business for a little over seven years. It is out of the city limits, near several affluent neighborhoods full of million dollar homes. There is a huge lake nearby. And that same store was the setting for four armed robberies. The last three were all prescription drug related, committed by criminals feeding their opioid addictions. They were actually pretty low key incidents, and the perpetrators were not really looking to create a big scene; they just wanted the pills. The very first robbery, however, was a terrifying experience that I hope to never go through again.
We closed at nine back then, and I was walking over to lock the door when three men came inside. They were all dressed in black from head to toe, and I knew immediately what was happening. (The man that lived across the street saw it happening too; I’ll get to him later) Two of the men demanded access to the office and they wanted all the money dumped into a bag. They wanted all of it, everything out of the drawers, and everything in the safe, including the rolled coin! There were three of us there that night, and while one guy held a gun on me dumping the money, another one held a gun to my assistant’s head and told her she better not move. Meanwhile, outside the office, the other guy had my cashier and was literally dragging him through the aisles at gunpoint. My cashier told him there was nobody else in the store, but he wouldn’t stop until he saw for himself. Once the two in the office verified the safe was empty, they made my assistant dump her purse into their bag as well. Then they made us all go to the stock room and told us to stay and count to a thousand. If one of us came out before they got out the front door, they said they’d kill us all. We did as we were told and waited.
However, they had a surprise waiting for them outside. The man that lived across the street was out there waiting. He had already called 911, and he was on the phone with them. He had his gun too. They started firing at him and he fired back. He got several shots into their getaway car. He was hiding behind his big SUV, but one shot ricocheted off something and hit him in the leg. At that point he lit up their car with the rest of the bullets in his clip. They flew out of the parking lot. Then he came in and found us, assured us it was okay to leave, and got us to safety. The police were outside already when we came out, all with our hands up. They got our neighbor to an ambulance to treat his leg, and figured out which way the robbers had gone. (They didn’t get far because of all the damage he had inflicted to their car.) They found the car abandoned, and the men were actually hiding under a boat slip, hoping the police wouldn’t find them in the water. They did find them with no problem, and a year later they all got maximum sentences at their trial.
There is no way to predict a robbery is going to occur, but if one does, your staff needs to know what to do. We did exactly what we were told, kept our heads down, not looking up or making any eye contact, and never once did any of us try to be a hero. We used caution exiting the building afterward, coming out with our hands up to ensure the police knew we were not the bad guys. That seems like an insult to injury, but it’s for everyone’s safety. All those little things were what kept us alive and resulted in the robbers leaving quickly.
Our neighbor recovered quickly and was hailed as a hero. Our friendship with him will never waiver. I have since moved to a couple different locations, and have never had any incidents at either one. I share this story, not to scare my current staff, but to make them aware that it can happen. Please have the conversation with your employees and if it ever does happen in your business, I hope you have a similar outcome. Focus on the daily job to stop shoplifting, but remember knowing what to do in case of a robbery needs to be talked about too.
Need information on how to stop shoplifting? Contact us or call: 1.770.426.0547.
In the retail pharmacy business, we sell more than just prescriptions. Our front store’s purpose is to sell high margin items that people may need to go with their medications. We also offer other miscellaneous items that our target shopping audience is looking for such as cosmetics and facial care items. Unfortunately, these items are also usually our top shrink categories. We don’t have to stop shoplifting back in that pharmacy since customers can’t go back there, but catching thieves out on our small sales floor can be a real challenge. That’s one reason we have a Checkpoint security system in place. If it’s mere presence does not deter the shoplifter, it can help catch them.
Our main group of shoppers are women ages 18 to 40. Studies have shown that demographic to be the most prevalent group of thieves, especially in embezzlement cases. So, it’s really no surprise when I find empty packages of wrinkle creams and foundations hidden around the store. Recently though, I have noticed an alarming trend in my cosmetics department. Entire sections are being wiped out. Makeup is expensive; I get that. But this isn’t just one person stealing for themselves for personal use. I believe this person is selling what she is stealing, either online or possibly at the flea market. About two weeks ago was the second time in two months that I have been over in that section scanning all the empty spots and my system is telling me the stuff should be there. There are trays almost completely empty, void of all shades of red lipsticks. Before I went on vacation last week, I decided it was time to put some anti-shoplifting measures into place. When these items came back in on our delivery truck, I applied Checkpoint labels around each tube before putting them out for sale. I didn’t just stop at the red shades though; I didn’t want this person to change her mind and go for the nudes or browns instead! So I took the time and adhered Checkpoint labels to every tube of lipstick. If the thief comes back I want my Checkpoint security system to go berserk when she tries to leave! (I made sure they didn’t cover the UPC or ingredients.) When I came back from my time off, I immediately checked over there, and all my cosmetics were accounted for.
I took a little bit of time and checked the video surveillance system to see if I could find the culprit, but that turned out to be too time consuming. Since I had no idea who has been stealing the makeup, my best option to stop shoplifting is to just make the products less appealing for the criminal. I hope she notices the Checkpoint labels and decides it’s too risky to steal from our store anymore. If she doesn’t notice them, that’s okay too. When she gets too close to the door, the Checkpoint security system will recognize the tags have not been deactivated, and the alarm will sound as soon as she gets too close. Then my staff can apprehend her and recover our merchandise. Either way, we win this. I have to admit that I do love the thrill of catching a thief, but if I can stop shoplifting, that’s even better. I would much rather prevent the loss through deterrence efforts instead.
Get more information on a Checkpoint Security System , contact us or call 1.770.426.0547 today.
Checkpoint hard tags-5 WC blog 149
electronic article surveillance-4
Auto Peg Tag – 5
Checkpoint Hard Tags Allow Retailers To Keep Merchandise Accessible To Customers
Are you a store owner looking for solutions to stop shoplifting but you are concerned about whether EAS tags or Checkpoint hard tags would detract from your merchandise or store displays? You are not alone, according to the 2014-2015 Global Retail Theft Barometer, “Key product-specific solutions deployed by U.S. retailers to prevent retail theft included EAS (electronic article surveillance – Labels and Hard Tags/EAS antennas)(68%), spider wraps/security keepers (41%), and advanced inventory control tactics (27%). According to the retailers, the major issue while using these solutions is the need to ensure that the product remains within the reach of the customer so that they can touch or try them, while also ensuring that the entire set up looks attractive.” (pg. 57). Checkpoint hard tags like the Auto Peg Tag provide the retailer the advantage of Electronic Article Surveillance protection while maintaining the visual impact of a display and having little impact on the amount of merchandise displayed on peg hooks.
The Auto Peg Tag is an electronic article surveillance enabled tag that is placed on the merchandise packaging to cover the peg hole and part of the package itself. Whether the packaging is cardboard or plastic blister packaging, these Checkpoint hard tags are designed to fit over the peg hole opening and clip together. If merchandise that is protected with the tag is carried through an electronic article surveillance antenna the antenna has built in lights that flash and a loud audible alarm to catch the attention of store personnel. Employees respond to the alarm and through receipt checks or bag checks, determine the cause and recover unpaid merchandise.
Display set up is important because it makes merchandise “shoppable” and draws customer’s attention to the merchandise. I have worked for stores that did a great job of creating attractive displays and maintaining planogram integrity, even when merchandise has gone clearance and the planogram is “breaking”. I have also worked in a store that did not do a good job of straightening or “zoning” merchandise and it caused many customers to walk away rather than dig to find a price or what they wanted. When Auto Peg Tags are used, the merchandise does not lose any of its visual attractiveness nor does it detract from a planogram. The tags are either ordered in yellow or white so customers, especially criminals, will see that the merchandise is security protected. Little of the packaging is covered, allowing customers to read all of the manufacturer’s selling points and labels.
Retailers that have been successful and grown over the years also recognize that their customers want to be able to handle merchandise not just look at it through a glass display case. Sometimes shoppers just want to be able to turn merchandise over and read instructions or specifications that cannot be done when it sits in a showcase. One example that comes to mind is razor blades. I have seen them arranged in a locked display case that required an associate with a key to come over and get the merchandise out of lock-up. A much more effective security measure is to use an Auto Peg Tag. Customers don’t want to wait for service just to look at package information nor do they want to wait to make a purchase. Customers that have to wait will leave a store and not make a purchase resulting in lost revenue for a retailer. Checkpoint hard tags provide protection of merchandise and freedom for owners to set up user friendly displays for products.
Keep your store displays looking attractive and your merchandise accessible to your customers. Use the Auto Peg Tag and other Checkpoint hard tags to protect merchandise with electronic article surveillance technology while having the confidence that your customers can select merchandise and browse the store at their leisure. Store profits will grow and shortage will decrease and that’s what makes store owners happy.
Get more information on Checkpoint hard tags, contact us or call 1.770.426.0547 today.
Are you a store owner looking for solutions to stop shoplifting but you are concerned about whether EAS tags or Checkpoint hard tags would detract from your merchandise or store displays? You are not alone, according to the 2014-2015 Global Retail Theft Barometer, “Key product-specific solutions deployed by U.S. retailers to prevent retail theft included EAS (electronic article surveillance – Labels and Hard Tags/EAS antennas)(68%), spider wraps/security keepers (41%), and advanced inventory control tactics (27%). According to the retailers, the major issue while using these solutions is the need to ensure that the product remains within the reach of the customer so that they can touch or try them, while also ensuring that the entire set up looks attractive.” (pg. 57). Checkpoint hard tags like the Auto Peg Tag provide the retailer the advantage of Electronic Article Surveillance protection while maintaining the visual impact of a display and having little impact on the amount of merchandise displayed on peg hooks.
The Auto Peg Tag is an electronic article surveillance enabled tag that is placed on the merchandise packaging to cover the peg hole and part of the package itself. Whether the packaging is cardboard or plastic blister packaging, these Checkpoint hard tags are designed to fit over the peg hole opening and clip together. If merchandise that is protected with the tag is carried through an electronic article surveillance antenna the antenna has built in lights that flash and a loud audible alarm to catch the attention of store personnel. Employees respond to the alarm and through receipt checks or bag checks, determine the cause and recover unpaid merchandise.
Display set up is important because it makes merchandise “shoppable” and draws customer’s attention to the merchandise. I have worked for stores that did a great job of creating attractive displays and maintaining planogram integrity, even when merchandise has gone clearance and the planogram is “breaking”. I have also worked in a store that did not do a good job of straightening or “zoning” merchandise and it caused many customers to walk away rather than dig to find a price or what they wanted. When Auto Peg Tags are used, the merchandise does not lose any of its visual attractiveness nor does it detract from a planogram. The tags are either ordered in yellow or white so customers, especially criminals, will see that the merchandise is security protected. Little of the packaging is covered, allowing customers to read all of the manufacturer’s selling points and labels.
Retailers that have been successful and grown over the years also recognize that their customers want to be able to handle merchandise not just look at it through a glass display case. Sometimes shoppers just want to be able to turn merchandise over and read instructions or specifications that cannot be done when it sits in a showcase. One example that comes to mind is razor blades. I have seen them arranged in a locked display case that required an associate with a key to come over and get the merchandise out of lock-up. A much more effective security measure is to use an Auto Peg Tag. Customers don’t want to wait for service just to look at package information nor do they want to wait to make a purchase. Customers that have to wait will leave a store and not make a purchase resulting in lost revenue for a retailer. Checkpoint hard tags provide protection of merchandise and freedom for owners to set up user friendly displays for products.
Keep your store displays looking attractive and your merchandise accessible to your customers. Use the Auto Peg Tag and other Checkpoint hard tags to protect merchandise with electronic article surveillance technology while having the confidence that your customers can select merchandise and browse the store at their leisure. Store profits will grow and shortage will decrease and that’s what makes store owners happy.
Get more information on Checkpoint hard tags, contact us or call 1.770.426.0547 today.
