We dealt with a booster a couple months ago that was using an accomplice nicknamed Moose. After we talked to him and got some information and names from him, the rampant thefts stopped. Now he’s back. We made some gains with what he gave us though. He said their group was aware of our electronic article surveillance methods, and they generally chose to avoid our stores because of them. He said when they came in the front door they always looked for the telltale Checkpoint pedestals, and would even go so far as checking to see if the power lights were on. The lady that boosts with him has even stopped carrying a foil-lined purse since many versions of Checkpoint Systems can detect those and sound an alarm as the suspects enter. They know what they can defeat and what they don’t stand a chance against. If retailers want to stop shoplifting, they have to use the tools that are available and know which ones really work to deter thieves.
When Moose and his friend entered my store Monday night, they were greeted and offered help. After that, they used the next six minutes to explore the aisles and steal $75 worth of merchandise. I type that with a smile on my face because it could have been so much more. They walked down the side and went to the hair regrowth formulas. That was what they stole from us on their first visit a few months ago. Now, however, they are wrapped up tight with Alpha Spider Wraps and they know they can’t get them off. Then they went to the oral hygiene section and checked the teeth whitening kits. Since those are encased in Alpha Keepers, they paused only for a moment there too. Then they ventured over to the denture creams. That is where they stopped and stuffed her bag full. All ten boxes are gone. When I get those items back next week in our delivery, we will have to do something different. Otherwise, I know they will just keep taking them every week. First of al, they will definitely have Checkpoint Labels adhered to them before they go on the shelves. We have our store name and city printed on our stock of Checkpoint Labels, so in addition to the obvious protection they also offer a source of identification for the police if they are stolen. After they left that aisle, they went over to the cough and cold section. They stopped in front of the nose strips that help people breathe, but those are all in Alpha Keepers too.
My store was not her first victim of the week though. I had just had an alert sent to my store from one of our stores that is in a town about half an hour away. The same woman had been there but with a different guy the day before. She swiped all their hair regrowth boxes and stuffed them down in the same purse she brought to my store. I asked that store manager what she had been using on the packages, and she said nothing. I asked her if she planned to continue that plan or if maybe she was considering adding Checkpoint Labels or some other tool to prevent the couple from wiping her out again. The thing is this woman will keep coming back every week, usually with that same huge bag, but many times with a different guy. We can’t count on her to change her ways, but we can make changes and take the necessary steps to stop her. We have too many tools at our disposal to let her get away with this.
For more information on Checkpoint Labels, contact us or call 1.770.426.0547